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Gas Station Attendent Resume Example

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GAS STATION ATTENDENT
Professional Summary

Enthusiastic retail professional with over 15 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success.

Organized and experienced with excellent interpersonal abilities. Service-oriented team member with articulate communication skills and friendly demeanor. Punctual and reliable worker with a talent for multitasking. Committed to maintaining an orderly, clean work area to ensure customer satisfaction.

Skills
  • Strong communication skills
  • Active listening
  • Flexible, Cheerful and energetic
  • Operating cash, credit, debit and check register
  • Fuel safety
  • Customer service and assistance
  • Stocking
  • Safety awareness
  • POS systems
  • Computer literate
  • Retail sales
  • Detail-oriented
  • Friendly demeanor
Work History
Gas Station Attendant / / Sam's Club - Traverse City, MI / 12.2011 - 01.2020
  • Promote store credit card and upgraded membership.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Eliminated safety hazards, maintained cleanliness, neatness and organization of all areas.
  • Responded to questions about local area and company services.
  • Answered customers' questions. Addressed problems and complaints in person and via phone.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Trained new employees on company customer service policies and service level standards.
Cashier / / Sam's Club - Traverse City, MI / 08.2009 - 01.2020
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshoot and resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new employees in cashiering procedures, offering assistance in resolving payment issues.
  • Properly verified customer identification for alcohol purchases.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit and debit program payments for customers.
Carousel Operator / / Grand Traverse Mall - Traverse City, MI / 06.2004 - 10.2009
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Maintained clean and orderly work station.
  • Cleaned equipment to mitigate spread of germs by wiping down handles and removing trash.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Provided physical assistance to customers getting onto and off of rides.
  • Promoted safety of customers and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for customers under minimum requirements.
Customer Service Associate / / Grand Traverse Mall - Traverse City, MI / 05.2004 - 01.2005
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained reports of transactions and greeted customers.
  • Maintained customer satisfaction while handling Amigo rentals quickly and professionally.
  • Restocked, arranged and organized merchandise on front of sales desk to drive product sales.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers complete purchases, locate stores and join reward programs to promote loyalty, satisfaction and sales numbers.
Education
NORTHWESTERN MICHIGAN COLLAGE - Traverse City, MISome College (No Degree): Business
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Resume Overview

Companies Worked For:

  • Sam's Club
  • Grand Traverse Mall

School Attended

  • NORTHWESTERN MICHIGAN COLLAGE

Job Titles Held:

  • Gas Station Attendant
  • Cashier
  • Carousel Operator
  • Customer Service Associate

Degrees

  • Some College (No Degree) : Business

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