Process orders for hot-dip galvanizing. Currently running production reports and processing electronic credit card payments for customers at local plant & other plant locations.
Greet & assist clients/ clients' drivers with incoming/outgoing paperwork for receipt or release of material. Was complimented for great customer service by a client in March 2013 via email; customer's business was retained.
Promptly responds to general inquiries from staff and clients via mail, e-mail and fax. Communicates any known galvanizing needs or issues to appropriate supervisors/managers.
01/2010 to 07/2011
Office ClerkOffice Team － West Chester/Cincinnati, OH
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Maintained the front desk and reception area in a neat and organized fashion.
Asked to return to several short term assignments by OT's clients
03/2009 to 11/2010
Paraprofessional-Special NeedsLakota Local School District － Liberty Township, OH
Assigned to a student at Lakota East High School and Greentree Academy (2009-10 year). Substitute Instructional Aide (2010-11 year).
Assisted a physically disabled student with the handling of mid-size to large-sized animals for her veterinary (natural science) classes and mobility to regular education courses/lunch.
Assisted student with materials for her work-study program.
Assisted drivers & monitors with loading student on and off of school transportation.
Accompanied student on field trips and assignments off of school/academy property.
Education and Training
Associate of Applied Science: Accounting TechnologyBrown Mackie College (formerly Southern Ohio College) － Cincinnati, OH, USA