am an aspiring Human Resources professional with experience in sales and
customer service. A results driven individual combined with a can-do attitude,
seeking an opportunity to join progressive and forward thinking organization's
HR and recruiting team.
Proficient with Microsoft office Suite
Strong problem solving ability
Gallery Host11/2017 to CurrentHyatt Place Chesapeake/GreenbrierChesapeake, VA
Greeted all guests in a courteous and professional manner.
Processed credit card transactions during the checkout process.
Delivered requested items to guests' rooms.
Monitored room availability using Opera software. Processed guest payments for room charges, food and beverage charges and phone charges.
Full Time Sales Lead/ Cashier12/2015 to 08/2017Foot LockerAtlanta, GA
Consistently provide exceptional customer service to build rapport by demonstrating professional and courteous behavior at all times.
Acted as Manager on Duty to a team of 5-7 to optimize sales and productivity
Supported the Store Manager in the recruiting, training and coaching of Sales Associates in the areas of selling, and loss prevention.
Arranged new product arrivals and placed merchandise on the floor to control an available supply of product, and manage empty space.
Call Center Customer Service Rep/Peer Coach04/2012 to 08/2014Kool SmilesMarietta, GA
volume of incoming phone calls and respond to all customer inquiries regarding
their upcoming appointments.
with customers to inform them of the upcoming process.
Checked in with patients to advise
them of next steps for their upcoming treatment plan.
Verify and update all patient information as well as insurance to ensure its accuracy.
Lead Teacher06/2008 to 06/2009Light Years Child Development Center, Inc.Norfolk, VA
-Carefully monitored children's play activities.
-Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
-Created and implemented a developmentally appropriate curriculum.
-Offered detailed daily reports that outlined each child's activities.
Education and Training
Bachelor of Science: Integrative Studies2017Kennesaw State UniversityKennesaw, Georgia, United StatesHuman Services and Sociology
Customer service, insurance, inventory, materials, meetings, Excel, Microsoft office Suite, office, Outlook, PowerPoint, Publisher, Word, Multi-tasking, problem solving, quality, Scheduling, Teacher, training programs, treatment plans
Activities and Honors
During my years at Kennesaw State University I've had the opportunity to volunteer at a non-profit organization by the name of, Genesis Shelter Downtown Atlanta. In which we cared for children whose parents were in the process of bettering themselves. I've also joined The Order of the Eastern Stars, which is an organization that helps the community, through putting on fundraisers whether it be through baking and selling or participating in walks and bike sales.