Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Proficient Line Operator skilled at basic machinery repair. Proactive worker achieves production quotas by deadlines. Noted for identifying potential hazards and adhering to safety protocols.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Skills
Computer proficiency
Organization and Time management
Analytical skills
Maintenance & Repair
Supervision
Leadership
Compassion
Planning and Coordination
Defect reviewing
Reading comprehension
Collaboration
Payment Processing
Building Customer Relationships and Loyalty
Engaging with Diverse Customers
Inventory Management
Meeting Sales Goals
Product Knowledge
Store Policies and Procedures
Excellent Written and Verbal Communication
Attention to Detail
Work History
04/2021 to Current
Furnace OperatorCmc – Waxahachie, TX,
Kept operations in compliance with company targets, safety requirements and legal statutes.
Scheduled and performed informal inspections to identify safety and operational concerns.
Documented daily activities efficiently and accurately with accurate company logs.
Monitored flow, temperature and belt speed to keep smooth production.
Drove operational improvements which resulted in savings and improved profit margins.
Examined incoming materials and compared to documentation for accuracy and quality.
Maintained machinery to prevent overloads and avoid malfunctions.
Inspected final products to assess compliance with quality standards and established tolerances.
03/2019 to 04/2021
Assistant Manager/Delivery DriverLafarge – Chicago, IL,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Verified orders prior to completing deliveries to avoid customer complaints.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Served customers promptly by smoothly collecting and delivering high volume of orders.
05/2015 to 12/2018
Administrative AssistantHyatt Hotels Corp. – Indianapolis, IN,
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Transcribed phone messages and relayed to appropriate personnel.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained status reports for client projects.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
12/2014 to 05/2015
Store ClerkKroger's Grocery Store – City, STATE,
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Assisted customer by locating items, processing payments and carrying out heavy purchases.
Used hand-held devices and computers to record and monitor inventory levels, and completed audits to uncover and address inaccuracies.
Regularly assessed sales floor stock levels to replenish with back stock merchandise before depletion.
Retrieved grocery carts and baskets from lot and various site locations.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Education
Expected in 12/2021
Associate of Applied Science: Paramedic Sciences Ivy Tech Community College of Indiana - Fort Wayne, IN, GPA:
Expected in 05/2016
High School Diploma: Hoosier Youth Challenge Academy - Knightstown, IN, GPA:
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