Fulltime Desktop technician Resume Example
Love this resume?Build Your Own Now
FULLTIME DESKTOP TECHNICIAN
Experience
Fulltime Desktop technician, 01/2015 － CurrentUniversity Of Central Florida IT － City , STATE
Main responsibilities included supporting clients in computer hardware and software set-ups and being available to troubleshoot and fix any problems that arose. Some of the day to day activities included imaging systems for deployment, performing hardware repairs such as hard-drive swaps, motherboard replacement, power supply replacement, etc. Constantly worked with Active Directory, VPN, and remote services. Provided physical and remote access support.
- Performed cross domain migration for centralized services
- Participated in transition to office 365
- Experience with ServiceNow ticket system interface and Report creation
Consultant Agent, 01/2014 － 01/2015Best Buy － City , STATEWorked as a customer facing technician, doing on spot device diagnosis and repair. Provided Consultation on new computer hardware and software for clients based on their needs and requests. Performed hard drive back-ups and internal computer component swaps. Configured firewalls and antivirus software.
Audio Visual Senior Coordinator, 01/2011 － CurrentChurch Of God Orlando (seventh Day) － City , STATE
Main responsibility is to oversee the Audio Visual team for the Main service and additional events.
- Experienced with Easy Worship Visual software
- Experienced with Behringer X32 Rack Digital Mixer
- Experienced with Mac OS
- Performed audio and visual equipment set-up and break down consistantly
Education and Training
2015Valencia College East Campus － City, State, United StatesAssociate of Applied ScienceInformation Technology
2018University of Central Florida － City, State, United StatesBachelor of ScienceInformation technologyGPA: 3.341
Technical Skills
- Security: Vulnerability scanning, Web Gateway, Proxy appliances and antiviruses.
- Operating systems experience: Linux (Debian), Windows (10, 8.1, 7, xp, server 2012), macOS, IOS, Android, virtualized/physical environments
- Programming: Knowledge of C, HTML5, JavaScript, CSS, Python, Bash, CMD
- Proficient in Microsoft Office Suite and Office 365 Implementation.
Activities and Honors
Consulting for Gold Quest Group: Currently working on researching and implementing a secure wireless Mesh network and transitioning the company to Office 365 services.
- Researching various hardware options for Enterprise Mesh networks
- Configuring the network to meet current security standards and the CIA triad, based on the provided budget.
- Configuring for redundancy and scalability.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- Valencia College East Campus
- University of Central Florida
Job Titles Held:
- Fulltime Desktop technician
- Consultant Agent
- Audio Visual Senior Coordinator
Degrees
- Associate of Applied Science Information Technology
Bachelor of Science Information technology
Similar Resumes
