LiveCareer-Resume

full time assistant store manager resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Detail-focused and known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Motivated Fashion Design student seeking internship in Creative Arts to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Responsible, motivated, and ready to apply education in the workplace. Excellent abilities to handle challenging work in a fast paced environment. High level of enthusiasm with 5 year record of accomplishment in exceeding customer satisfaction and leadership skills within the workplace.

Skills
  • POS systems operations
  • Merchandising
  • Issue resolution
  • Employee development
  • Performance improvements
  • Recruiting and hiring
  • Social Media Development
  • Photography & Videography
  • Modeling
  • Customer relations
  • Time Management
  • Taking Initiative
  • Quick learner
  • Team Player
  • Communication
  • Art & Creative Design
  • Performance Art
  • Humor
Education and Training
El Paso Community College El Paso, TX Expected in : Fashion Design - GPA :
Experience
Aldi - Full Time Assistant Store Manager
Waterloo, IA, 11/2021 - Current
  • Assist in continuous development of effective store associates to achieve desired sales & results.
  • Completing frequent walk-throughs & directing team members to correct issues impacting store appearance or professionalism.
  • Delegating assignments based on team strengths to optimize floor coverage & service levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Measuring goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Recruiting, interviewing and hiring qualified candidates to provide top-quality service.
  • Training staff on daily duties and supervising and providing feedback, resulting in improved performance and customer satisfaction.
  • Coordinating merchandise by planning floor layouts and displays, guiding resets and directing sales signage placement.
Cole Haan - Stock Associate
Vacaville, CA, 09/2020 - 10/2020
  • Stocked pallets throughout shift to keep warehouse maintained and organized.
  • Assessed floor displays to restock merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Whole Foods - Drive-Thru Cashier
Bend, OR, 06/2019 - 07/2020
  • Kept drive-thru station well-stocked & organized to meet customer needs.
  • Worked quickly to take orders, answer questions & process payments, keeping high-volume lines moving & maintaining high customer satisfaction.
  • Prepared drinks & other special items to complete food orders.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Checked headsets & replaced batteries prior to rush periods to maintain readiness.
  • Helped keep business clean during downtime by washing kitchen areas.
  • Followed store policies & procedures in regards to cleaning & sanitizing.
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :
American Sign Language :
Limited
Negotiated :
Additional Information

I was a Color guard & Winter guard performer for 3 years which included dance, flag, rifle, & saber (dance & flags since 2017 to current day). I also lead the team on the bleachers & field during games with pom routines & cadences to cheer on the players & hype up the crowd. I've won different awards for several art pieces that I've completed in High School & I am currently working on many projects that involve sewing, sculpting, painting, & drawing. Great love & appreciation for preforming & creative arts. Anything that involves music, costuming, theatre, photography, or any type of creative design, I am definitely interested & will give my all if given the opportunity. I work very well with children as well as adults of all ages and am easily able to build connections & form bonds. I have an ongoing passion for customer service which has lead to customers remembering me, mentioning my services during company value surveys, & requesting my assistance specifically during the duration of their visit at my jobs. It is something that I find extremely important & valuable in any job that I am able to take on. I consider myself to be loyal, approachable, & understanding. I am firm when needed, but always kind. Kindness & consideration are of great importance to me. I carry them with great pride & give what I want to receive. Therefore, I treat everyone with respect & friendliness.

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Resume Overview

School Attended

  • El Paso Community College

Job Titles Held:

  • Full Time Assistant Store Manager
  • Stock Associate
  • Drive-Thru Cashier

Degrees

  • Some College (No Degree)

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