full case picker resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Hardworking Customer Service Cashier bringing hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of POS software and CRM applications. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Inventory monitoring
  • Warehouse safety
  • Inventory audits
  • Performance improvement
  • Merchandising
  • Warehousing functions
  • Pallet arrangement
  • Exceptional time management skills
  • Equipment monitoring
  • Order fulfillment
  • POS Systems
  • Stocking and Replenishing
  • Product and Service Sales
  • Refund Handling
  • Maintaining Store Appearance
  • Staff Training
  • Cash Handling
  • Cleaning and sanitizing
  • Refunds and exchanges
  • Basic math skills
  • Sales expertise
  • Guest inquiries
  • Cash register systems
  • Inventory management
  • Payment collection
  • Written and verbal communication
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Microsoft Office
  • Computer skills
  • Adaptability
  • Bilingual (Spanish)
Work History
Full-case Picker, 10/2020 to 03/2021
Nouria EnergyBradford, MA,
  • Matched product description, quantity and packaging unit using radio-frequency device to verify items received.
  • Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Picked and packed order items.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Followed orders precisely for correct items, sizes and quantities.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
Retail Sales Associate Cashier, 10/2019 to 10/2020
VerizonPlainfield, NJ,
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed credit card and debit payments via company systems, providing accurate charges and credits.
  • Provided warranty information to customers purchasing covered items and services.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Shoe Sales Associate, 09/2019 to 05/2020
Bevmo Holdings LlcSanta Clara, CA,
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Secured new business and expanded client base through networking, suggestive footwear selling and on-floor presence.
  • Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
  • Modeled and delivered exceptional customer experiences and built strong customer-first culture.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Processed accurate credit, debit, check and cash sales transactions for more than 10 customer orders per day.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Retail Sales Associate, 11/2008 to 01/2012
City Walk BoutiqueCity, STATE,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Opened and closed store independently and prepared nightly bank drop for manager.
High School Diploma: , Expected in to Longview High School - Longview, TX
  • CPDW - Certified Professional in Distribution and Warehousing
  • Registered Tech Trainee - December 03,2020 -December 31, 2022
Full Professional

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Resume Overview

School Attended

  • Longview High School

Job Titles Held:

  • Full-case Picker
  • Retail Sales Associate Cashier
  • Shoe Sales Associate
  • Retail Sales Associate


  • High School Diploma

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