full case order selector resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
Order picking and processing
Production line operations
Pallet arrangement
Product location
Forklift Operation
Safety and compliance
Pick lists
Flexible & Adaptable
Conflict resolution
Responsible
Training & Development
Troubleshooting
Work History
Full Case Order Selector, 04/2020 to Current Kroger – Peoria, IL,
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Checked inventory and selected Case and individual products from specific locations based upon customer orders and availability.
Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.
Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Customer Service Manager, 01/2016 to 11/2020 Five Below, Inc. – Compton, CA,
Introduced higher standards for customer service and increased efficiency by streamlining operations.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Managed department call volume of calls per day and coordinated department schedules to maximize coverage during peak hours.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
Followed through with client requests to resolve problems.
Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Spearheaded customer satisfaction survey and analyzed results to make action plans.
Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
Truck Driver, 01/2007 to 11/2015 Thyssenkrupp Elevator Corporation – Atlanta, GA,
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Maximized load safety by balancing, securing and weighing products.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Verified contents of inventory loads against shipping papers.
Clearly communicated with dispatchers giving updated information, including estimated times of arrival and latest road conditions.
Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
Inspected truck for defects and safe operating condition before, during and after trips.
Operated with safety and skill to avoid accidents and delays.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Dropped and hooked trailers and changed configuration of equipment when necessary.
Verified hazardous material product descriptions and determined any discrepancies in paperwork.
Maintained daily, legible DOT log book and submitted corresponding documents.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Delivered exceptional tow truck service across region, including liaising with local authorities.
Education
: History, Expected in to Musselman High School - Inwood, WV, GPA:
: Medical Coding And Billing, Expected in to Lord Fairfax Community College - Middletown, VA GPA:
GED: , Expected in 06/1994 to Dowell J Howard - Winchester, VA, GPA:
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