Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Skills
Production Monitoring
Workplace Safety
Quality Control
Staff Training
Analytical Thinking
Giving Constructive Feedback
Overseeing Daily Activities
Flexible Schedule
PPE Compliance
Work Planning and Prioritization
Problem-Solving
Verbal and Written Communication
Coaching and Mentoring
Shift Scheduling
Goal Setting
Teamwork and Collaboration
Leading Team Meetings
Overtime Management
Onboarding and Orientation
Team Supervision
Performance Evaluations
Program Evaluation
Experience in Leadership
Experience
04/2020 to Current
Fulfillment Team LeadDoordash – Allegan, MI,
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Fostered positive employee relationships through communication, training and development coaching.
Counted inventory, resolved discrepancies, and completed paperwork to keep system accurate and current.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Documented production levels and materials used to keep management informed.
Collaborated with management team to implement new work procedures or policies.
Created and distributed monthly, quarterly, and annual reports to management regarding performance.
Worked closely with shipping, warehouse, and other personnel to coordinate movements and keep workflows smooth.
Rotated through series of different stations based on team needs.
Followed staffing strategies to achieve production goals.
Implemented performance, quality, and efficiency measures to achieve aggressive production goals.
Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
Conferred with other supervisors to coordinate operations and activities within or between departments.
05/2019 to 04/2020
Retail Sales LeaderDick's Sporting Goods Inc – Naperville, IL,
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Provided in-depth information on product features so customers could make educated buying decisions.
Improved profitability by executing daily, weekly and monthly floor plan changes.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Oversaw daily staffing needs and handled scheduling for store employees.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Demonstrated knowledge of audit and compliance standards.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Positively impacted product relevance through careful distribution, merchandising and display techniques.
Reviewed store policies and made changes to streamline operations and increase productivity.
Collaborated with management to identify budgetary requirements and quality protocols.
Monitored team sales targets and addressed deficiencies.
Compiled inventory lists and worked with vendors for product pricing and special orders.
Cultivated long-lasting relationships with key partners, clothing vendors and freight operators.
Built talented and successful team that increased department sales.
Increased store sales by cross-selling complementary items.
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