fulfillment center warehouse associate resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Management Time management Ability to monitor staff activities and accomplishment of tasks. Adaptability Proficient communication Decision making Attention to detail. Accomplished Supervisor with strong background planning, organizing and controlling full life-cycle of growth and development. Applies human resource knowledge to successfully coach, train and discipline teams. Leverages diversity of conflict resolution techniques to surpass expectations.

  • RF Scanning Devices
  • Verbal and Written Communication
  • Decision Making
  • Critical Thinking
Fulfillment Center Warehouse Associate, 01/2022 to Current
La Crescent Health ServicesHills Mobile Home Park, MN,
  • Receive and put away inventory get customers order ready and pack them according to given instructions
  • Use scanner to read bar codes on boxes
  • View prompts on screens and follow directions for some task
  • Troubleshoot problems
  • Ensure product meets quality requirements.
  • Trained new employees regarding warehouse procedures and standards.
Business Office Manager, 08/2011 to 02/2022
City Of Santa Ana, CaSanta Ana, CA,
  • Managed the front office area, including greeting visitors and provided excellent customer service to clients on the telephone and in person
  • Maintained the cleaning of the property area in a neat and organized fashion
  • Xeroxed, faxed and handled all incoming and outgoing correspondence
  • Organized and created files for employees and clients
  • Properly faxed reports and scanned documents
  • Scheduled reserved appointments
  • Managed daily office operations, which included telephone duties, filing, typing, and data entry into a computer system
  • Performed payroll responsibilities
  • Maintain office inventory and process all supply orders for the company.
Correctional Officer, 09/2006 to 08/2011
LeaderpromosColumbus, OH,
  • Assisted in restraining violent and unruly inmates
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
  • Safely transported inmates to and from work sites
  • Maintained records and logs of man hours, materials and equipment used
  • Conducted internal security checks, inspected for contraband
  • Continually monitored dormitories for inappropriate activity
  • Supervised and observed inmates during meals
  • Maintained daily logs of shift activity
  • Maintained Unit logs and registers neatly, write and submit clear and error free reports that contain vital information
  • Verified all keys, riffles, and safety equipment upon arrival of duty post
  • Transported and monitored inmates inn Commercial Van.
Human Resource Manager, 06/2002 to 09/2006
Jennings Builder SupplyFranklin, NC,
  • Planned and coordinated Administrative functions of the organization
  • Oversee the recruiting interviewing and hiring a new staff consult with top executives on strategic planning.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Advised management in development of staffing equity plans.
Assistant Manager, 04/1999 to 06/2002
Wegmans Food Markets, Inc.Liverpool, NY,
  • Interacted with customers and retail buyers to follow-up on their purchase
  • Spearhead a team of 15 associates by building enthusiasm, listening to feedback, and implementing solutions that ensure we exceed our goals
  • Actively monitoring key performance metrics of sales team, identify challenges, and create solutions utilizing proven problem-solving techniques
  • Recruit and train team members adhering to all company and state guidelines
  • Coach team performances daily using proven behavioral-based coaching, motivation, and management methodologies
  • Recognized for increasing sales revenue by 20% in the first 2 months.
  • Accurately recording minutes from meetings
  • Keeping contact with current and potential clients
  • Using various software, including word processing, spreadsheets, databases, and presentation software
  • Making travel arrangements for executives.
Front End Supervisor, 10/1995 to 04/1999
  • Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer
  • Understands the overall company strategy, as well as communicates and support the foundation of the organization, to create a sense of teamwork and membership among employees
  • Handles customer concerns and ensures an appropriate resolution
  • Certifies proper store signage is maintained at all times, as well as the quality and freshness of Freds products
  • Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates
  • Prepares, manages, and revises weekly schedules to ensure proper store staffing levels
  • Communicate and establish job responsibilities and performance expectations to direct persons of interest to make sure of the mutual understanding and desired results
  • Recognize training and growth opportunities that will assist direct reports in achieving magnified performance
  • Keep track of the competitive environment within the community and provided great input to the direct leader regarding adjustments necessary to maintain a competitive stance
  • Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper workplace efficiency, and maintaining store equipment in proper working order
  • Supervise product merchandising and maintains proper stock levels through appropriate product ordering
  • Conducts store inventory counts and reconciliations in accordance to company guidelines
  • Performs operations of opening and closing of the store, which included counting cash drawers and making bank deposits
  • Complies with all established company policies and procedures while endorsing the security and confidentiality of data and documents
Customer Service/ Returns Clerk, 12/1989 to 10/1995
  • Assisted customers in selecting products that best fit their personal needs
  • Processed all sales transactions accurately and in a timely fashion
  • Exchanged returned merchandise for customers quickly and efficiently
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Processed damaged and resalable returns, by using appropriate procedures according to store policy
  • Sorted, labeled, documented and logged all returns it the RTV book, giving a brief description of the product defectiveness and the recorded date of the item return
  • Assisted customers with a warm and professional attitude
  • Answered general questions
  • Provided policy and service information.
Education and Training
Master's degree: BUSINESS MANAGEMENT, Expected in 05/2016 to Bethel University - Memphis, TN
ASSOCIATE OF SCIENCE: BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION, Expected in 05/1991 to Shelby State Community College - Memphis, TN
Willing to relocate: Anywhere

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Resume Overview

School Attended

  • Bethel University
  • Shelby State Community College

Job Titles Held:

  • Fulfillment Center Warehouse Associate
  • Business Office Manager
  • Correctional Officer
  • Human Resource Manager
  • Assistant Manager
  • Front End Supervisor
  • Customer Service/ Returns Clerk


  • Master's degree

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