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Fulfillment Center Associate Trainer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic hard worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Diligent ,reliable and successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Skills
  • MS Office
  • Problem resolution
  • Business operations
  • Process improvement
  • Team management
  • Supervision
  • Relationship development
  • Project organization
  • Operational improvement
  • Interdepartmental communication
Work History
Fulfillment Center Associate/ Trainer, 07/2015 to Current
Stratasys Brooklyn, NY,
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Pre-assembled containers to be easily selected by packing associates.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Checked inventory and selected products from specific locations based upon customer orders and availability.
  • Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Entered package information into company's computer system using swift tracker.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Packed products using materials as directed by company specifications.
Shipping and Receiving Clerk, 11/2013 to 07/2015
Waukegan Public School District 60 Waukegan, IL,
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Maintained accurate records in Excel including materials weights, bill amounts and identified variances.
  • Updated computer tracking system with latest product movements.
  • Coordinated storage locations and product movements.
  • Picked orders, scanned products and packed boxes.
  • Completed daily cycle counts and assisted with audits.
  • Processed and restocked returns.
  • Uncovered and resolved errors with minimal oversight.
  • Tagged and shelved product using first-in, first-out storage scheme.
Customer Service Representative / Set Service App, 05/2011 to 01/2012
Russell Automotive Inc. City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Boosted sales revenue by skillfully promoting diverse product options.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Educated customers on promotions to enhance sales.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Answered constant flow of customer calls.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
Assistant Secretary, 05/2006 to 10/2010
Camden Body & Fender City, STATE,
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept communications consistent with policies and initiatives.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received and routed business correspondence to correct departments and staff members.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
Education
High School Diploma : , Expected in 05/2008
to
Milford Mill Academy - Baltimore, MD
GPA:
Mass Communications: , Expected in
to
Prairie View A & M University - Prairie View, TX
GPA:

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Resume Strength

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  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Milford Mill Academy
  • Prairie View A & M University
Job Titles Held:
  • Fulfillment Center Associate/ Trainer
  • Shipping and Receiving Clerk
  • Customer Service Representative / Set Service App
  • Assistant Secretary
Degrees
  • High School Diploma
  • Mass Communications

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