fulfillment associate trainer resume example with 13+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Conscientious Fulfillment Supervisor accomplished at maintaining package order, updating records, setting packaging schedules and solving all packaging issues. Offering experience in Outbound, Induction, Staging, and training new hires safety and the multi-pick process

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Crestwood High School Mountain Top, PA Expected in 06/2001 High School Diploma : - GPA :
Wilkes-Barre Vo-tech Wilkes-Barre, PA, Expected in 06/2001 High School Diploma : - GPA :
The Hertz Corporation - Fulfillment Associate & Trainer
Wilmington, DE, 07/2020 - Current
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Pulled merchandise to fulfill orders to specification.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Limited damage to products and orders by using care when choosing items.
  • Packed fragile items with bubble wrap to prevent breakage during shipping.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Reduced process gaps by training new hires on best practices and protocols.
  • Produced training materials to engage and educate individuals.
  • Educated, coached and mentored new hires in multiple positions.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
Cobham Plc - Manager
Concord, CA, 03/2013 - 07/2020
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Supervised staff performing daily activities.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work.
Mdu Resources Group, Inc. - Human Resources Administrator
Idaho Falls, ID, 08/2002 - 06/2005
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Completed reports and employment forms.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
  • Provided insight regarding job duties to optimize productivity.
  • Supported human resources, controlling resume flow within applicant tracking system.
H&R Block - Secretary
City, STATE, 12/1999 - 04/2001
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Managed multiple calendars and contacts within.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Assisted with answering phones, filing paperwork, entering data to support operations department.

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Resume Overview

School Attended

  • Crestwood High School
  • Wilkes-Barre Vo-tech

Job Titles Held:

  • Fulfillment Associate & Trainer
  • Manager
  • Human Resources Administrator
  • Secretary


  • High School Diploma
  • High School Diploma

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