Currently a graduate with my Associates in Criminal Justice Student at Schenectady County Community College. I am currently looking for a career in the Criminal Justice field, or similar, while I continue my education to pursue my Bachelor's in Cybersecurity.
Skills
Order Picking Skills
Shipping and Receiving
Inventory Control
Unloading Cargo
Sorting
Product Inspection
Behavior Management Techniques
Exceptional Organizational Skills
Emotionally Supportive
Emergency Procedures
Infant, Toddler and Preschool Curricula
Time management
Tech-savvy
Spreadsheet development
Work History
02/2021 to Current
Communications Analyst IOhio National Financial Services – Southern Florida, FL,
Review calls from a New York State agency
Able to recognize key words, slang, cryptic messages and escalate any suspicious activity to an Investigative Analyst
Analyze and examine calls that involve any harmful or unlawful activity including but not limited to: child abuse, drug use, murder, assault, introduction of illegal items into the facility, staff misconduct, suicide, and sexual assault
10/2020 to 11/2020
Fulfillment Associate IMerritt Academy – Mclean, VA,
Unloaded pallets and deliveries and organized products in warehouse.
Recorded regular progress and issues with products.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Safely and securely loaded items to prevent damage during transport.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
01/2018 to 06/2020
Assistant TeacherMunson Medical Center – Harbor Springs, MI,
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Incorporated music and play into developmentally appropriate activities.
Partnered with supervisor to implement ADA standards on playground and in common areas.
Created and implemented diverse educational strategies to boost development.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Planned and guided age-appropriate tasks like reading, crafts, sensory and songs.
Maintained effective schedule balance between rest periods, active play and instruction.
Met with parents about daily activities, positive developments and issues.
Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
Enforced rules and managed behavior through developmentally appropriate discipline.
Engaged with children on individual basis to build positive relationships and promote learning.
Implemented curriculum to enhance classes with learning-focused activities.
Developed age-appropriate activities and programs for children 6 weeks to 5 years old.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Allowed for ample outdoor recreation time to support physical development.
12/2016 to 01/2018
Customer Specialist 3CarMax – City, STATE,
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Met customers on lot and in showroom to discuss available vehicles and options.
Processed documents received by clients to complete title follow-ups.
Entered title and vehicle information into database.
Organized and prepared tax and title documents to transfer ownership of property.
Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
Received and processed paperwork for titles, new license plates and renewals.
Prepared tax and title documents to submit all legal transfer work to DMV.
Received stock, sorted items and delivered to designated locations.
Maintained store assets with effective loss prevention strategies.
12/2013 to 11/2016
Assistant TeacherNorth Country Academy – City, STATE,
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Monitored entrances and exits to maintain safety and organized environments.
Partnered with supervisor to implement ADA standards on playground and in common areas.
Created and implemented diverse educational strategies to boost development.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Met with parents about daily activities, positive developments and issues.
Maintained effective schedule balance between rest periods, active play and instruction.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
Enforced rules and managed behavior through developmentally appropriate discipline.
Education
Expected in 12/2020
Associate of Science: Criminal Justice Schenectady County Community College - Scotia, NY GPA:
Expected in 06/2011
High School Diploma: Shaker High School - Latham, NY GPA:
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