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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Currently a graduate with my Associates in Criminal Justice Student at Schenectady County Community College. I am currently looking for a career in the Criminal Justice field, or similar, while I continue my education to pursue my Bachelor's in Cybersecurity.

Skills
  • Order Picking Skills
  • Shipping and Receiving
  • Inventory Control
  • Unloading Cargo
  • Sorting
  • Product Inspection
  • Behavior Management Techniques
  • Exceptional Organizational Skills
  • Emotionally Supportive
  • Emergency Procedures
  • Infant, Toddler and Preschool Curricula
  • Time management
  • Tech-savvy
  • Spreadsheet development
Work History
02/2021 to Current
Communications Analyst I Ohio National Financial Services Southern Florida, FL,
  • Review calls from a New York State agency
  • Able to recognize key words, slang, cryptic messages and escalate any suspicious activity to an Investigative Analyst
  • Analyze and examine calls that involve any harmful or unlawful activity including but not limited to: child abuse, drug use, murder, assault, introduction of illegal items into the facility, staff misconduct, suicide, and sexual assault
10/2020 to 11/2020
Fulfillment Associate I Merritt Academy Mclean, VA,
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Recorded regular progress and issues with products.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Safely and securely loaded items to prevent damage during transport.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
01/2018 to 06/2020
Assistant Teacher Munson Medical Center Harbor Springs, MI,
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Promoted sensory development by providing access to different textures.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Incorporated music and play into developmentally appropriate activities.
  • Partnered with supervisor to implement ADA standards on playground and in common areas.
  • Created and implemented diverse educational strategies to boost development.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Planned and guided age-appropriate tasks like reading, crafts, sensory and songs.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Met with parents about daily activities, positive developments and issues.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Developed age-appropriate activities and programs for children 6 weeks to 5 years old.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Allowed for ample outdoor recreation time to support physical development.
12/2016 to 01/2018
Customer Specialist 3 CarMax City, STATE,
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Answered telephone and email inquiries from potential customers.
  • Completed registration paperwork and sales documentation.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Processed documents received by clients to complete title follow-ups.
  • Entered title and vehicle information into database.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Received and processed paperwork for titles, new license plates and renewals.
  • Prepared tax and title documents to submit all legal transfer work to DMV.
  • Received stock, sorted items and delivered to designated locations.
  • Maintained store assets with effective loss prevention strategies.
12/2013 to 11/2016
Assistant Teacher North Country Academy City, STATE,
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Promoted sensory development by providing access to different textures.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Partnered with supervisor to implement ADA standards on playground and in common areas.
  • Created and implemented diverse educational strategies to boost development.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments and issues.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
Education
Expected in 12/2020
Associate of Science: Criminal Justice
Schenectady County Community College - Scotia, NY
GPA:
Expected in 06/2011
High School Diploma:
Shaker High School - Latham, NY
GPA:
Certifications
  • Certified First Aid/CPR

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Resume Overview

School Attended

  • Schenectady County Community College
  • Shaker High School

Job Titles Held:

  • Communications Analyst I
  • Fulfillment Associate I
  • Assistant Teacher
  • Customer Specialist 3
  • Assistant Teacher

Degrees

  • Associate of Science
  • High School Diploma

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