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Fulfillment Associate Resume Example

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FULFILLMENT ASSOCIATE
Professional Summary

Bilingual individual familiar with the operating functionality of various types of broadcast equipment. Committed broadcast team member and agile in handling day-to-day operations, emergencies and special transmissions to smoothly maintain optimal signal quality and strength.

Skills
  • Troubleshooting knowledge
  • Transmission coordination
  • Live event switching
  • Written and verbal communication (Bilingual)
  • Data management
  • Multitasking abilities
  • Adaptability
Work History
Fulfillment AssociateCompany Name - City, State01/2020 - Current
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Drove customer satisfaction by successfully completing all returns within required timeframe from receipt in fulfillment department.
  • Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
MCO / TOC / Asst. Manager Closed Captioner Company Name - City, State01/2016 - 01/2020
  • Performed quality control duties for on air content during all live events.
  • Selected sources from which programming would be received or through which programming would be transmitted.
  • Monitored channels for compliance with federal regulations and strict company rules.
  • Evaluated program schedules and prepared programs to assess transmission readiness and identify any signal issues.
  • Balance & monitor playlist for numerous stations including KVMD, KXLA, LATV, KJLA.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Ingested promos, multiple segment shows into broad stream servers.
  • Conducted quick edits to any material that may be in need of it for quick turn around.
  • Controlled breaks for all live events: KBS, LAFC, Tribuna Juridica, Liquidation channel, Universal Church, Azteca TV.
  • Record daily satellite feed for Azteca east coast network.
  • Worked with uplink truck coordinator to strengthen audio and video quality during sport broadcasts events.
  • Managed weekly schedules for shows to be captioned in a timely manner before air time.
  • Knowledge of using TeamViewer to merge files on Vantage.
  • Knowledge of captioning software (Movie Captioner) to create files that were merged with necessary program video.
  • Monitored 50+ multicast channels and goodnight equipment upon client's request.
  • Kept signal strong, clear and reliable with continuous monitoring and optimization of broadcast equipment.
  • Ran commercials during newscasts, sports programs and network shows.
  • Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant ManagerCompany Name - City, State01/2014 - 01/2016
  • Manage all store employees' schedules.
  • Coordinate all employee breaks and lunches while on shift.
  • Conduct numerous store checks for cleanliness and organization on the sales floor as well as the stockroom.
  • Make sure all new inventory is properly displayed and promoted.
  • Manage all store transactions as well as all in store online orders.
  • Maintain stores needs as a priority at all times to reach daily, weekly, monthly and yearly sales goals.
  • Resolve all matters pertaining to employees as well as customers.
  • Communicate merchandise needs and issues to appropriate managment in a timely fashion.
  • Balance the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Offer exceptional customer service to differentiate and promote the company brand.
  • Manage store paperwork, emails and orders for weekly store operations.
  • Responsible for store keys and alarm access.
  • Responsible for organizing and releasing all exclusive in store shoes.
  • Open and close the store, which includes counting cash drawers & making bank deposits.
  • Established the 2nd highest volume store for the last 5 months straight.
  • Received numerous promotions and obtained management position in less than 5 months from hire date.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed a highly satisfied customer base through proactive management and team motivation.
Education
General Education DiplomaNorth Hollywood High School - City06/2014
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Resume Overview

School Attended

  • North Hollywood High School

Job Titles Held:

  • Fulfillment Associate
  • MCO / TOC / Asst. Manager Closed Captioner
  • Assistant Manager

Degrees

  • General Education Diploma

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