Fulfillment Associate Resume Example
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FULFILLMENT ASSOCIATE
Professional Summary
Bilingual individual familiar with the operating functionality of various types of broadcast equipment. Committed broadcast team member and agile in handling day-to-day operations, emergencies and special transmissions to smoothly maintain optimal signal quality and strength.
Skills
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Work History
Fulfillment AssociateMacy's - Fairfax , VA01/2020 - Current
- Unloaded incoming trucks and properly staged inventory for processing.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Drove customer satisfaction by successfully completing all returns within required timeframe from receipt in fulfillment department.
- Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
MCO / TOC / Asst. Manager Closed Captioner First Fidelity Bank - Midwest City , OK01/2016 - 01/2020
- Performed quality control duties for on air content during all live events.
- Selected sources from which programming would be received or through which programming would be transmitted.
- Monitored channels for compliance with federal regulations and strict company rules.
- Evaluated program schedules and prepared programs to assess transmission readiness and identify any signal issues.
- Balance & monitor playlist for numerous stations including KVMD, KXLA, LATV, KJLA.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Ingested promos, multiple segment shows into broad stream servers.
- Conducted quick edits to any material that may be in need of it for quick turn around.
- Controlled breaks for all live events: KBS, LAFC, Tribuna Juridica, Liquidation channel, Universal Church, Azteca TV.
- Record daily satellite feed for Azteca east coast network.
- Worked with uplink truck coordinator to strengthen audio and video quality during sport broadcasts events.
- Managed weekly schedules for shows to be captioned in a timely manner before air time.
- Knowledge of using TeamViewer to merge files on Vantage.
- Knowledge of captioning software (Movie Captioner) to create files that were merged with necessary program video.
- Monitored 50+ multicast channels and goodnight equipment upon client's request.
- Kept signal strong, clear and reliable with continuous monitoring and optimization of broadcast equipment.
- Ran commercials during newscasts, sports programs and network shows.
- Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant ManagerShoe Palace - City , STATE01/2014 - 01/2016
- Manage all store employees' schedules.
- Coordinate all employee breaks and lunches while on shift.
- Conduct numerous store checks for cleanliness and organization on the sales floor as well as the stockroom.
- Make sure all new inventory is properly displayed and promoted.
- Manage all store transactions as well as all in store online orders.
- Maintain stores needs as a priority at all times to reach daily, weekly, monthly and yearly sales goals.
- Resolve all matters pertaining to employees as well as customers.
- Communicate merchandise needs and issues to appropriate managment in a timely fashion.
- Balance the needs of multiple customers simultaneously in a fast-paced retail environment.
- Offer exceptional customer service to differentiate and promote the company brand.
- Manage store paperwork, emails and orders for weekly store operations.
- Responsible for store keys and alarm access.
- Responsible for organizing and releasing all exclusive in store shoes.
- Open and close the store, which includes counting cash drawers & making bank deposits.
- Established the 2nd highest volume store for the last 5 months straight.
- Received numerous promotions and obtained management position in less than 5 months from hire date.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Developed a highly satisfied customer base through proactive management and team motivation.
Education
General Education DiplomaNorth Hollywood High School - City06/2014
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Resume Overview
School Attended
- North Hollywood High School
Job Titles Held:
- Fulfillment Associate
- MCO / TOC / Asst. Manager Closed Captioner
- Assistant Manager
Degrees
- General Education Diploma
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