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Fulfillment Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Reliable employee seeking Assistant Manager position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals. Team-oriented with strong track record of establishing solid relationships with clients, co-workers, and administration. I speak English, some Arabic, and some basic Spanish. I am successful in group projects as well as solo projects. I am comfortable working with computers and I have a typing speed of 66 wpm. I am determined to put all my experience, time and effort into my career to exceed goals for the company. We are a team lets collaborate.

Skills
  • Organization
  • Detail-oriented
  • Flexible
  • Approachable, Cheerful, and Energetic
  • Reliable and Punctual
  • Multi-tasker
  • Leadership
  • Self-motivated professional
  • Team Building
  • 66 WPM typing speed
  • Multi-line phone proficiency
  • Mail handling
  • Filing and data archiving
  • Invoice Processing/ Billing
  • Account Reconciliation
Work History
Fulfillment Associate, 10/2020 to Current
Newegg, Inc.Indianapolis, IN,
  • Kept work areas neat, clean and free from debris to ensure safety.
  • Examining and inspecting products for defects and damages.
  • Strong multitasking skills, physical strength, stamina, and strong endurance skills, and excellent time management skills required to meet the rate expected per hour.
  • First items that belong to different shipments are scanned for accuracy as an inductor.
  • Then are organized in the wall of chutes for the packers as a rebinner/sorter.
  • Then they're sent to the pack station, where the computer system recommends box sizes to associates , and a machine measures out the exact amount of tape needed. Many items are shipped in their original boxes.
  • As a packer we select the correct box size, scan each item, organize them into the box, secure items in place with dunnage, tape the box closed and scan the spoo label to ensure customer information is connected to the package.
  • Also trained as an andon responder. The system notifies the associate there is a quality or process problem at a particular workstation. As the AR we assess if the item is damaged, misplaced, or an overage. Then address the issue accordingly with a sense of urgency. If the item was swapped by an inductor then the duty of the AR is to find where the item was placed and create a swap to ensure the order is completed.
Billing Clerk, 05/2017 to 01/2021
Dallam-Hartley Counties Hospital DistrictDalhart, TX,

The Peggs Company is a nationwide manufacturer and servicer of shopping carts, shelving and other retail displays. Began as a Customer Service Representative and was promoted to Billing Clerk in May 2018.

  • Responsibilities for timeliness and accuracy of invoice processing.
  • Communicate clearly and professionally with internal and external customers.
  • Keep accurate records in accordance with the company standards.
  • Trained new hires in customer service and in billing. Reviewed and corrected errors.
  • When workload was high assist customer service in order entry.
  • Created detailed billing guides and instructions on data entry for each customer on each portal.
  • Scheduled meetings with trainees to discuss progress and provide encouragement and motivation to reduce errors.
  • Collaborated with company leaders and department managers to determine training needs.
  • Ability to stay organized, focused, ability to perform sharp, quick thinking, confident and a team player.
Marketing Coordinator & Appointment Coordinator, 05/2016 to 05/2017
UnivarMount Vernon, IL,

Working as Raul Acuna's assistant I have been trusted with many responsibilities. Beginning with:

  • Speaking with clients, and other agents to coordinate appointments. Managing the appointments with his calendar.
  • Managed team calendars and scheduled events for multiple staff members.
  • Maintained efficient office operations by handling all errands and administrative functions, including intercepting calls, scan and email documents to escrow as needed, and making copies of presentations for meetings.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Designing flyers, presentations, brochures, postcards, open house signs, for sale signs and pens as needed.
  • Preparing folders for meetings with buyer and seller clients.
  • Keeping track of mailing monthly newsletter flyers (that I create), birthday, and anniversary cards.
  • Managing the professional profiles on social media and other sites. Keeping up with posts of articles, blogs, and holiday posts for the websites.
Customer Service Representative, 11/2015 to 04/2016
Acceptance NowMiami, FL,

As a customer care representative I would assist customers over the phone in an office setting. The tasks ranged from technical assistance such as troubleshooting or as account editing such as plan changes, mobile device swaps, or personal information changed for payments, addresses, etc. At times calls could be off topic of the accounts to just needing information on phone numbers for other companies or information for cellular device use. Met tasks with survey goals, sps goals, and performance goals. Few times had team meetings for recognition or for encouragement depending on the need or topic of the day.

Sales Associate, 02/2014 to 08/2015
DD's DiscountCity, STATE,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered incoming calls, greeted callers, provided information, and transferring calls to appropriate parties.
  • Cleaned and maintained fitting rooms regularly.
  • Collected discarded merchandise, sorted and returned to display racks.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked varied hours, days, nights and weekends as business needs dictate.
Education
Bachelor of Arts: Psychology, Expected in 06/2014
California State University of San Bernardino - San Bernardino,
GPA:
  • Former member of CUIDAR the internship program on campus. Meetings were on campus. The hours put into the internship were at various locations.
References
  • The Peggs Company/ Manager - Jessica Marshall - 951-360-9170
  • Remax Time Realtor/ Broker/ Employer - Raul Acuna - 626-374-8479
  • Xerox Supervisor - Johnathan Arriaga - 661-859-3962
  • Friend 10+ Years - Vanessa Ramirez - 909-631-8793
  • Co-Worker/ Friend 10+ Years - Karen McCaslin - 909-491-8545

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • California State University of San Bernardino
Job Titles Held:
  • Fulfillment Associate
  • Billing Clerk
  • Marketing Coordinator & Appointment Coordinator
  • Customer Service Representative
  • Sales Associate
Degrees
  • Bachelor of Arts

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