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fulfillment associate resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Versatile Fulfillment Supervisor available 40 hours per week, including evenings and weekends. Specialties include managing quality control on orders, implementing orders through the delivery system and creating invoices. Outstanding supervisory skills and excellent abilities in staff, order, budget and facility management. Additional experience includes customer service roles and supervisory roles in grocery setting and server experience in restaurants.

Skills
  • Order Picking Skills
  • Shipping and Receiving
  • Inventory Control
  • Materials Packing
  • Correct Labeling
  • Sorting
  • POS Systems
  • Liquor Law Compliance
  • Identification Checks
  • Customer assistance
  • Customer Relations
  • Staff Training
Experience
02/2021 to 12/2022 Fulfillment Associate Newegg, Inc. | Stafford, TX,
  • Followed procedures at all times for personal and team safety.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Accurately recorded discrepancies of damaged parcels.
  • Packed items into appropriate containers for shipment.
  • Transported inventory items to appropriate locations.
  • Received and unpacked shipments and new equipment as directed.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated equipment while observing standard safety procedures.
  • Accepted, processed and quickly filled orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
10/2020 to 01/2021 Warehouse Material Handler Dot Foods | Modesto, CA,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.

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  • Worked safely around moving machinery.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated PC and RF-based computer systems for inventory management.
  • Received and unpacked shipments and new equipment as directed.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
02/XXX5 to 01/2020 Cashier/ File Maintenance Clerk Kroger | City, STATE,
  • Maintained appearance of facility and merchandise to encourage donors and shoppers.
  • Hang price tags overnight during closing hours
  • Priced and tagged all products based on pricing guide to optimize sales volume.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Trained junior staff on department procedures.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reviewed weekly sales ads and monitored price changes.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
10/XXX4 to 02/XXX5 Dining Room Server/ Cashier Panera Bread | City, STATE,
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
  • Replenished table, wait staff and kitchen supplies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
Education and Training
Expected in 07/2025 to to Bachelor Of Science | Early Childhood Education University of Phoenix, Tempe, AZ GPA:
Expected in 05/XXX4 to to High School Diploma | Central High School , Memphis, TN, GPA:

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Resume Overview

School Attended

  • University of Phoenix
  • Central High School

Job Titles Held:

  • Fulfillment Associate
  • Warehouse Material Handler
  • Cashier/ File Maintenance Clerk
  • Dining Room Server/ Cashier

Degrees

  • Bachelor Of Science
  • High School Diploma

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