fulfillment associate resume example with 5+ years of experience
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Enthusiastic, willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Welcoming Customer Service adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Resourceful warehouse associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
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- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Worked safely around moving machinery.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Simplified shipping and receiving processes for improved workflow.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Resolved concerns with products or services to help with retention and drive sales.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Boosted sales revenue by skillfully promoting diverse service options.
- Responded to customer requests for products, services and company information.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Resolved problems with orders quickly and offered refund or replacement.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
Ashworth College - Norcross, GA
Boone County High School - Florence, KY
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Resume Overview
School Attended
- Ashworth College
- Boone County High School
Job Titles Held:
- Fulfillment Associate
- Warehouse Associate
- Associate
- Team Member
Degrees
- Certification
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy