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Fulfillment Associate Resume Example

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FULFILLMENT ASSOCIATE
Summary

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Industrious Fulfillment Associate experienced in fluid loading, package handling and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team.

History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Experienced Barista enthusiastic about producing superbly made coffee. Personable and positive. Ready to serve customers at national chains or local hangouts.

Skills
  • Product selection
  • Shipping and receiving
  • Order status updating
  • Package verification
  • Able to lift [Number] pounds
  • Product packaging
  • Pallet jack experience
  • Order picking abilities
  • Loading and unloading
  • Boxing and labeling
  • Mentoring and training
  • Merchandise restock
  • RF scanning devices
  • Planning and coordination
  • Communications
  • Team building
Experience
Fulfillment Associate | 09/2019 to 09/2020
Wantable - Los Angeles , CA
  • Loaded trailers with carts and packages.
  • Picked 300+ items and hour from a robot
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
Barista | 08/2019 to 09/2019
Four Seasons Hotels Inc - Dallas , TX
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Listened to customer desires and needs to recommend optimal products.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Described menu items to customers and suggested products based on stated preferences.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Greeted guests with pleasant smile and superior customer service.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Received and accurately processed customer payments.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Protected store assets and facilities by complying with company policies and procedures.
Crew Member Trainer | 08/2017 to 06/2019
McDonalds - City , STATE
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Planned and managed menus for weekly offerings and special events.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
Education and Training
Puyallup Digital Learning - City, State
GED
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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  • Formatting
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Resume Overview

School Attended

  • Puyallup Digital Learning

Job Titles Held:

  • Fulfillment Associate
  • Barista
  • Crew Member Trainer

Degrees

  • GED

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