fulfillment associate resume example with 7+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Industrious Fulfillment Associate experienced in fluid loading, package handling and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team.

  • Shipping and receiving
  • Order status updating
  • Product selection
  • Able to lift 60 pounds
  • Package verification
  • Pallet jack experience
  • Order picking abilities
Education and Training
William E. Tolman High School Pawtucket, RI Expected in 06/1987 High School Diploma : - GPA :
Thomas Jefferson Foundation, Inc. - Fulfillment Associate
Charlottesville, VA, 02/2020 - Current
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Accepted, processed and filled orders quickly and accurately.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Rockstar Games - Production Coordinator
Andover, MA, 09/2015 - 10/2019
  • Assisted production schedulers in forecast and inventory for upcoming demand fluctuations and prevented material shortages and production downtime.
  • Prepared for production by checking inventory levels of items needed to complete work.
  • Cycle-counted sub-assemblies, identified discrepancies and made recommendations to maintain inventory.
  • Adjusted and modified production equipment with engineering team.
  • Created and conveyed production and inventory reports to management and sales daily to keep track of changes and issues.
  • Consulted with department supervisors to evaluate needs and discuss corrective actions for individual concerns.
  • Led production processes, including machine and plant activities and human resource management to achieve positive results.
Cavco Industries - Line Assembler
Corinth, TX, 07/2014 - 09/2015
  • Placed finished products in completed box in preparation for packing and distribution.
  • Analyzed parts to determine quality and conformance to specifications.
  • Followed work orders to correctly assemble building components.
  • Tracked counts of work cycles for accuracy.
  • Assembled light and medium-sized parts in factory setting.
  • Positioned and aligned components to complete accurate assembly work.
  • Checked parts against stock lists, blueprints and material specifications to comply with standards.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Used established assembly instructions to complete jobs.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Reviewed project specifications and documentation to understand task and deadline requirements.
  • Smoothed surfaces to enhance alignment of parts and finishes.
  • Recognized defective material and reported issues to management.
  • Completed component assembly with minimal supervision, meeting project expectations.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Comoto - Key Holder
Meridian, ID, 11/2012 - 01/2014
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
  • Developed product knowledge expertise by understanding features and benefits to drive revenue growth and boost upselling.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships.
  • Sought new ways to improve metrics by partnering with Store Manager and Assistant Store Manager.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Instructed staff on procedures for handling difficult transactions.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Built lasting client relationships by organizing and planning sales events.
  • Counted and balanced registers.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Directed and supervised staff performance.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.

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Resume Overview

School Attended

  • William E. Tolman High School

Job Titles Held:

  • Fulfillment Associate
  • Production Coordinator
  • Line Assembler
  • Key Holder


  • High School Diploma

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