Sales Manager/Account Executive offering more than 10 years in both Outside & Inside Sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales. I live by a recipe for success built on customer retention, relationship building, and an eagerness to go 'above and beyond' that separates me from the rest. Promoted 3 times in 9 years, and was always sought out based primarily on accolades and work performance. Persuasive negotiator, experience with Social and all digital media. Experience with revenue and profit maximization, Internet Marketing, sales proposal creation, digital media, strategic account development, revenue generation strategies, strong interpersonal skills, budgeting and forecasting, Bilingual in Spanish, print advertising. Won Sales Associate of the Year Award. I am a natural leader with excellent communication skills. At this stage in my career I consider myself young enough to make a difference still, yet I have the tenure, maturity, and experience needed to gain immediate credibility and respect. When you combine these qualities with a drive and passion that motivates those around me out of pure instinct, well, what you get is the difference maker that you've been looking for.
Static and Digital Media Management
Microsoft Office Certified
Superb writer and editor
Superior organizational skills
Strong Leadership Background
Superior verbal and written communication skills
Marketing and Business Administration background
Sales Representative of the Year Award
Bilingual in Spanish
Proven Track Record of Success with Professional References
Promoted 3 times in 9 years
Sales Representative of the Year Award (2009)
Top Gross Revenue Award (2010)
Recognized for Exceptional Customer Service (2013)
Established the most growth in New Accounts (2012)
Fulfillment Associate11/2014 to 03/2015Amazon Fulfillment CentersLakeland, FL
This was a fill-in position during a gap in employment.
Temporary position with Amazon in outbound shipping
Account Executive01/2014 to 04/2015Faircount Media GroupTampa, FL
l Displayed a daily understanding of market strategy, and a tactical mix of financial management l Targeted CEO's, Presidents, and the leaders of large companies across the US.
l Generated my own leads through targeted research, then placed over 100 calls a day.
l Was required to be proficient with the use of Excel, Sales Force, and Microsoft Office in analyzing and interpreting sales data.
l Communicated regularly with clients on status, timeline, budget, deliverables, performance reporting, and competitive intelligence analysis.
l Use statistical analysis to draw conclusions about marketing campaigns and variable implementation based on project angles.
l Displayed working knowledge of sales operations including: data/reports, call planning, and sales tactics.
l Showed effective interpersonal, organizational, communication skills and the ability to advance and influence the acceptance of ideas l Showed ability to work independently and manage time effectively without close supervision required.
Sales Manager, Publisher, Editor04/2013 to 01/2014FOCUS MagazineLakeland, Florida
l Was presented with the opportunity to be my own boss, and own my own product.
l The magazine itself was essentially on life support, but it was a well-established product name that had been around for 8 years, and it had the potential to be something great.
l Took the magazine and turned it around in both appearance and financial revenue.
l Reestablished the product/brand name, and built strong and lasting relationships from each and every single one of my advertisers.
l Consistently offered only the highest level of customer service and attentiveness humanly possible.
l Maintained and managed a territory (single handedly) that houses over 658,000 people.
l Managed an entire territory on my own, Polk County.
Polk County is one of the largest counties in Florida.
l Effective interpersonal, organizational, communication skills and the ability to advance and influence the.
Account Executive/Sales Manager12/2010 to 04/2012Lamar Outdoor AdvertisingGirard , OH
Was brought on to be a difference maker and generate new business.
First time in Outside Sales, shook things up and created opportunities and new business that exceeded the expectations of my supervisors.
New accounts, managing the accounts of Senior AE's out on sick leave, management, I did it all. Grabbed every opportunity thrown my way with a zealous approach and enjoyed every minute of it.
Lead the team in new account growth and increases in profit margins of existing accounts.
GM Certified Internet Sales Manager03/2008 to 12/2010Ed Morse AutomotiveTampa, FL
Started at the bottom and quickly rose to the top.
Achieved Internet Sales Associate of the Year within the first year out of 26 locations and multiple States.
Was relocated to a store that was suffering and lacked structure where I motivated and restructured the Internet Department.
Broke sales records and set new standards for monthly sales goals and revenue requirements.
Internet Sales Manager05/2005 to 03/2008Greenwood ChevroletHubbard, OH
Came in with little to no experience and established an Internet Department system that worked.
Set new standards in revenue growth, customer retention, and overall efficiency.
Managed and maintained an Internet Department in an effective and sustainable manner.
Customer Service Representative01/2005 to 01/2006Greenwood ChevroletAustintown, OH
l I was able to learn the business from the inside out.
l The root of car sales is Customer Service, so it was a great approach.
l Requested to go into Sales.
l Excelled so quickly, that after only 4 months I was offered a position of Internet Manager at another location within the company.
l Identified prospective customers by using business directories and following leads from existing clients.
l Negotiated prices, terms of sales and service agreements.
l Built relationships with customers and the community to promote long term business growth.
l Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Bachelors Degree: Business AdministrationPresentSaint Leo UniversitySaint Leo, FLBusiness Administration l Continuing education in Business and Marketing l Marketing and Advertising coursework l Microsoft Office, Excel, Access, Power Point, Word l Mass Communications and Communication Studies coursework l Currently enrolled in Center for Online Learning Program.
Joseph Roberts Objectives: To always increase production, and not just meet goals and quotas, but to exceed those goals and set new standards. I work with a purpose, and I am of the mind that not a single day is to be wasted. I start each month off with a set goal, and I start each day with a list of accomplishments that must be met to my own satisfaction. My mind set is that I do not only exist to serve, my purpose is to make a difference. The only way to make an impact is one sale, and one customer at a time. In a world of diluted and impersonal service, it is only a high level of customer service and the willingness to go "above and beyond", that sets us apart from the rest. I have an outgoing personality, and I while I am light hearted and have a great attitude about life, I am also very well organized and I always project a strong professional image. Interests Providing the safest and most secure environment for my family. I also enjoy hunting, fishing, football, fantasy football, gardening, and I just recently purchased and refurbished a late model boat. I feel as though each career choice has been a stepping stone that has lead to success in some way or another. Hard work and being a company guy have always paid off for me, as well as earned the respect and attention of my employers. I am driven to succeed, and my motivation and passion have always propelled me to new heights as well as promotions. I feel that through a pragmatic and sincere approach to life, backed by a strong worth ethic and the will to succeed, are the greatest recipes for success.