Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Career Objective: Highl

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

  • Microsoft/Excel/Word
  • Medical Terminology
  • Immunization
  • Sterilization Procedures
  • Specimen Collection
  • Medical Inventory
  • Basic
  • Billing
  • CPR
  • CPT
  • Customer Service
  • EKG
  • First Aid
  • Immunization
  • Injections
  • Insurance
  • Inventory
  • Laundry
  • Medical Terminology
  • Excel
  • Word
  • Bathing
  • Phlebotomy
  • Specimen Collection
  • Telephone Techniques
  • Toileting
  • Urinalysis
  • Package verification
  • Order picking abilities
  • Product packaging
  • Shipment processing
  • First Aid/CPR
  • Team Management
  • Insurance Billing
Fulfillment Associate, 11/2019 - 12/2019
Lowe's Companies, Inc. Casa Grande, AZ,
  • In Home Supportive services Assisting with personal care: Bathing and grooming, dressing, toileting, and exercise, Basic food preparation meals, shopping, housekeeping, laundry, and other errands.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Ensured adequate staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Recognized by management for providing exceptional customer service.
Medical Assistant, 04/2019 - 08/2019
Centerlight Health System New York City, NY,
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assessed, documented and monitored vital signs for more than [Number] patients per day.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Communicated with patients by phone and via written correspondence.
  • Carefully prepared, reviewed and submitted patient statements.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Measured patient peak flows.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Reviewed treatment sheets for completeness and accuracy.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Monitored patient stability by checking vital signs and weight.
  • Scheduled appointments for patients via phone and in person.
  • Completed clinical documentation in accordance with agency guidelines.
  • Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
  • Answered appointment calls.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Positioned patients for optimal comfort before procedures.
Personal Nanny, 04/2007 - 04/2015
Self City, STATE,
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Calculated amount owed for services and collected payment from parents.
  • Prepared healthy and well balanced meals and snacks for children.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Safely transported children to range of extracurricular activities, including dance, [Type] and [Type].
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Promoted good behaviors by using positive reinforcement methods.
  • Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Administered medication and minor first aid to sick and injured children.
  • Regulated children's schedules to balance rest, learning and play.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Cleaned and tidied living room and [Location] after activities.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Assisted children by checking homework, quizzing on various subjects and helping with [Task].
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Education and Training
Medical Assistant Diploma CPR Certification, Phlebotomy Certification, HIPPA Certification, OSHA Certification, and Honor Roll: , Expected in 2018
UEI College - ,
Diploma: , Expected in 2011
Reseda High School - ,
GPA: 3.0
: , Expected in 2002
- ,
Activities and Honors
Insurance Billing ICD/CPT/PDR CPR/HIPPA/OSHA CPR/HIPPA/OSHA/EKG/ECG Patient Charting First Aid/Phlebotomy Telephone Techniques

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • UEI College
  • Reseda High School

Job Titles Held:

  • Fulfillment Associate
  • Medical Assistant
  • Personal Nanny


  • Medical Assistant Diploma CPR Certification, Phlebotomy Certification, HIPPA Certification, OSHA Certification, and Honor Roll
  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: