Frozen And Dairy Team Lead resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Dedicated and knowledgeable Team Lead with 3 years in management that drives the customer experience as well as caring and supervising 10 to 40 associates at a time. A motivated, outgoing, and versatile associate of 8 years equipped with a background in pharmacy technician, electronics, housekeeping, and the food industry. This knowledge helps broaden interpersonal expertise providing hospitality, confidential care, leadership and dedication to any business.
Skills
N.H.A. Pharmacy Certification
FDA Compliance
Chemical Handling
Able to Lift 50 Lbs. and up.
Bloodborne Pathogen Training
Exceptional Time Management
CDC Sanitation Guidelines
Microsoft Office
HIPPA laws
Team Leadership (management experience)
Pallet Jack, Electric Jack, Walkie Stacker, and Hand Truck Operations.
GPS Navigation
Experience
Frozen and Dairy Team Lead, 05/2022 - Current Department Of Health And Human Services – Nespelem, WA,
Ordering for milk 3 times per week, feature ordering and planning.
Execution of food safety processes across all shifts from overnights, to 1st and 2nd shifts.
20 minute cold chain, cross contamination, process organic reclamations and rotation of products.
Delegated daily tasks to team members to optimize group productivity.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Digital Team Lead (O.P.D.), 11/2021 - 05/2022 Richemont – Los Angeles, CA,
Supervised 20 associates daily, total of 40 in Online Pickup Delivery.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Sense of urgency, making sure customer's orders are fulfilled two hours before their pickup time.
Delivering quality products to customers while dispensing exactly what was requested.
Observing daily reports on areas of opportunity like in stock availability, customer wait times, associate productivity, and customer feedback to make sure O.P.D. excels across all boards.
Building Team rapport throughout Walmart by helping pull outdated food, stocking freight in crucial areas, zoning.
Satisfied customers with quick, accurate service under tight deadlines.
Scanned items when pulling from shelves to update system stock information.
Assisted teammates with daily tasks during peak periods to ensure business ran smoothly.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Entertainment Team Lead, 03/2021 - 11/2021 Servicemaster Clean – Galax, VA,
Supervised 10 associates and 3 Third-Party hires.
Knowledge of printers, maintenance of, connectivity, and upkeep of standards for Fuji-film inspection biannually.
Modular resets as well as planning out clearance and new freight flow.
Staffing department to meet customer demand. (Black Friday, weekends, and first of month.)
Conducting daily inventory audits on high dollar merchandise such as iPhone's, Samsung's, gaming consoles, and computers.
Driving customer experience with cell phones, photo lab, and gaming hardware as well as troubleshooting issues customers may have within these realms.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Educated customers on various electronics and media products, enabling better buying decisions.
Placed special orders or called other stores to find desired items.
Watched for and recognized security risks and thefts to prevent or handle situations.
Pharmacy Technician, 03/2018 - 07/2019 Walmart – City, STATE,
Achieving National Healthcare Association certification by January 2019; certified within Ohio under their Board of Pharmacy within 9 months.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volumes of prescriptions and responded to customer questions.
Verified prescriptions and drug labels, documents, and packages.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Interpreted and processed medication orders under supervision of pharmacist.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Prepared prescription transfers to other pharmacies.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Operated cash registers to accept payments from customers.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Cleaned and maintained equipment or work areas according to prescribed methods.
Mixed pharmaceutical preparations according to written prescriptions.
Delivery Driver/Food Prep, 04/2018 - 01/2019 Pizza Hut – City, STATE,
While working at Walmart's Pharmacy, this became job number two.
Learning and receiving food handlers license.
Developed abilities to multitask in smaller environments answer phones, take orders, make food, and deliver said food.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Re-stocked, organized and arranged service and food stations.
Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Also assisting any customers that came in for their pickup orders.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Removed trash and cleaned kitchen garbage containers.
Observed food safety and sanitation protocols to reduce germ spread.
Carried food in insulated bags to maintain hot or cold temperature.
Navigated urban and rural delivery routes and delivered food items at or before quoted times.
Communicated with restaurant staff to coordinate deliveries and obtain destination addresses.
Collected tips from customers through hands-free electronic methods.
Maintained clean traffic record and kept vehicle clean and in top operating condition.
Helped recruit and train new team members.
Recorded weekly hours and mileage for accurate payment.
Delivered fresh food to customers across local area.
Offered customers information about restaurant menu items or special promotions.
Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Sales Associate, 05/2015 - 01/2023 Walmart – City, STATE,
8 years of employment at Walmart has built drive and understanding for customer experience and excelling into management.
Always bright and bubbly delivering Walmart's 10 foot rule which is always speaking and acknowledging customers and associates alike within 10 feet.
This approach with knowledge of products from all corners of Walmart aids in any situation while conveying excellent experiences for customers and associates.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Answered product questions with up-to-date knowledge of sales and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Received and displayed product shipments on store retail shelves upon delivery.
Trained new team members in cash register operation, stock procedures and customer services.
Housekeeping, 06/2013 - 04/2015 Adventures, Gorge Resort – City, STATE,
Core Team Member observed and given title to by manager Levi Smith.
Driver privileges to transport supplies and employees to cabins.
Cleaned building floors by sweeping, mopping and scrubbing.
Maintained and organized cleaning supplies stock.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Interacted pleasantly with clients and guests when performing daily duties.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Hot Tub operations and cleaning standards.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Requested maintenance orders to fix non-working equipment and address room damage.
Laundered sheets and removed stains to restore linens to pristine condition.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Adhered to daily cleaning schedules and updated as needed based on demand.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Checked inventory for required supplies and made lists for needed cleaning products.
Education and Training
Bachelor of Arts: , Expected in 04/2016 - Marshall University - Huntington, WV, GPA:
High School Diploma: , Expected in 05/2013 - Fayetteville High School - Fayetteville, WV, GPA:
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