Enthusiastic Administrative Assistant with excellent people skills and a dedicated work ethic with experience supporting physicians in a busy medical office with technical, clerical, and patient support. My expertise includes verifying insurance coverage, records reviews and schedule maintenance, as well as outpatient records coding with ICD-9, ICD-10 coding. Additionally I am familiar with commercial and private insurance carriers as well as an extensive knowledge of medical terminology. I have a strong attention to detail and strong ability to communicate clearly and effectively to both patients and staff. I am currently seeking a position of increased responsibility in a fast-paced private practice.
Scheduling of physicians meeting schedule, as well as patient appointments. Greeted and checked in patients upon arrival, while confirming patient information, collected copays and verified insurance. Completed registration quickly and cordially for all new patients. Efficiently performed insurance verification and pre-certification and pre-authorization functions for procedures and test ordered by the attending physician. Additionally, I scheduled labs and radiology appointments for patients. Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages and emails for physicians. Monitored shared email in-boxes and ensured all inquiries were addressed. Resolved and clarified issues with patient medications and collaborated with local pharmacies. Maintained all office phone lines and voice mail. Fulfilled Site Coordinator responsibilities when needed, as well as coding position. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Strictly followed all federal and state guidelines for release of information when requested by outside parties.
Performed interviewing and background checks for job applicants for hospital housekeeping department. Compiled and processed all new hire paperwork, as well as maintained employee records. Scheduled new hire training and ensured that the employee fulfilled this requirement. Processed termination paperwork when needed. Disbursed paychecks to employees bi-weekly. Traveled to colleges and the Department of Economic Security for work fairs to meet potential employees. Ensured that all documents and practices performed in our department followed all DOL laws.
Coursework in Health Care Management with an emphasis on Health Informatics. Extensive study of Meaningful Use, HIPAA Compliance and project planning for implementation of electronic medical records. Additional coursework in accounting practices, information technology, statistics, research, marketing and legal issues in the health care setting. Graduated Summa Cum Laude
Studied health information administration coursework with courses that included health care delivery systems, computer and information technology in health care and management fundamentals with general studies. Graduates with honors.
Trained in clinical medical assisting techniques such as lab draws, running lab test and reports, injections, gathering and recording vitals and charting patient information in EMR. Administrative medical training in insurance collection and verification, proper collection and maintenance of patient data in EMR, billing and coding processes and medical practices in confidentiality. Additional studies included pharmacy technician course work and additional phlebotomy practices.
Knowledgeable in DataTel EMR Systems with scheduling, maintaining patient records and processing orders. Experienced with Microsoft Outlook, Excel, Power Point and Word.
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