Front End Supervisor resume example with 6+ years of experience
Enthusiastic Head Cashier bringing 5 years of retail experience as well as unsurpassed strengths in customer service and sales. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
[Number] GPA.
Certified in CPR.
[Number] GPA
Bilingual Spanish/English
Cash handling
Able to lift 25 pounds
Shipping and receiving
Professional and friendly
Multi-tasking
Ten key calculator skills
Windows based systems comfort level
Good interpersonal skills for interacting with customers
Able to answer telephone and perform light housekeeping tasks
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Routinely helped as many as 100 customers each day in a high-volume retail outlet.
Received “exceeds expectations” ratings on performance reviews.
Won “Employee of the Month” in 2014.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Prevented store losses using awareness, attention to detail and integrity.
- Trained 6 new employees quarterly.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Served as the company's bilingual Spanish/English customer service representative.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Managed cashier shifts and breaks.
- Built and maintained productive relationships with employees.
- Documented performance issues.
- Counted and balanced cashier drawers.
- Worked in competitive team environment to exceed revenue quotas.
- Maintained visually appealing and effective displays for the entire store.
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Built and maintained effective relationships with peers and upper management.
- Observed and documented patient status and reported patient complaints to doctor.
- Read and recorded temperature, pulse and respiration.
- Completed and submitted clinical documentation in accordance with doctor guidelines.
- Prepared patient rooms prior to their arrival.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Sensitive to the needs of geriatric patients.
- Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Organized, updated and maintained over 200 patient charts.
- Recorded patients' medical history, vital statistics and test results in medical records.
- Maintained work area in clean and neat manner.
- Built and maintained productive relationships with employees.
- Greeted customers promptly and responded to questions.
- Helped customers find store locations and complete purchases.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Operated a cash register to process cash, check and credit card transactions.
- Guided customers in choosing items that reflected personal style and shape.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Issued receipts for purchases and gifts.
- Unboxed new merchandise.
- Provided professional and courteous service at all times.
- Operated cash register with proficiency.
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Resume Overview
School Attended
- Academy Of Health Care Professions
- Houston Community College
Job Titles Held:
- Front End Supervisor
- Medical Assistant
- Head Cashier/Sales Floor Associate
Degrees
- Diploma
- Diploma
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