SEARCH

Front End Supervisor Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
FRONT END SUPERVISOR
Summary

Enthusiastic Head Cashier bringing 5 years of retail experience as well as unsurpassed strengths in customer service and sales. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Education
Diploma : Medical Assistant, 2010 Academy Of Health Care Professions - Houston, TX

[Number] GPA.

Certified in CPR.
Diploma : Nurse Aide, 07/2015 Houston Community College - Houston, TX, United States

[Number] GPA
Languages

Bilingual Spanish/English

Skills

Cash handling

Able to lift 25 pounds

Shipping and receiving

Professional and friendly

Multi-tasking

Ten key calculator skills

Windows based systems comfort level

Good interpersonal skills for interacting with customers

Able to answer telephone and perform light housekeeping tasks

Highlights
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Large cash/check deposits expert
  • Accurate money handling
  • Receive return merchandise
  • Restocking
  • Mathematical strengths
  • Verbal/written communication
  • Customer service expert
Accomplishments

Routinely helped as many as 100 customers each day in a high-volume retail outlet.

Received “exceeds expectations” ratings on performance reviews.

Won “Employee of the Month” in 2014.  

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.


Experience
Front End Supervisor
June 2013 to August 2015 Ross Dress For Less - Houston, TX
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Trained 6 new employees quarterly.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Served as the company's bilingual Spanish/English customer service representative.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Managed cashier shifts and breaks.
  • Built and maintained productive relationships with employees.
  • Documented performance issues.
  • Counted and balanced cashier drawers.
  • Worked in competitive team environment to exceed revenue quotas.
  • Maintained visually appealing and effective displays for the entire store.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Built and maintained effective relationships with peers and upper management.
Medical Assistant
November 2010 to January 2015 Dr. Hanser General Practice - Houston Heights, TX
  • Observed and documented patient status and reported patient complaints to doctor.
  • Read and recorded temperature, pulse and respiration.
  • Completed and submitted clinical documentation in accordance with doctor guidelines.
  • Prepared patient rooms prior to their arrival.
  • Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Sensitive to the needs of geriatric patients.
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Organized, updated and maintained over 200 patient charts.
  • Recorded patients' medical history, vital statistics and test results in medical records.
Head Cashier/Sales Floor Associate
June 2008 to December 2009 Ross Dress For Less - Houston, TX
  • Maintained work area in clean and neat manner.
  • Built and maintained productive relationships with employees.
  • Greeted customers promptly and responded to questions.
  • Helped customers find store locations and complete purchases.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Issued receipts for purchases and gifts.
  • Unboxed new merchandise.
  • Provided professional and courteous service at all times.
  • Operated cash register with proficiency.
Build Your Own Now

Resume Overview

Companies Worked For:

  • Ross Dress For Less
  • Dr. Hanser General Practice

School Attended

  • Academy Of Health Care Professions
  • Houston Community College

Job Titles Held:

  • Front End Supervisor
  • Medical Assistant
  • Head Cashier/Sales Floor Associate

Degrees

  • Diploma : Medical Assistant , 2010
    Diploma : Nurse Aide , 07/2015

Advertisement

Similar Resumes

View All

Front end supervisor (COS)

Sam's Club

Yuba City, California

Posted 1792 days ago