Front End Supervisor Resume Example Company Name

FRONT END SUPERVISOR

Career Overview

Seeking management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth

Core Strengths

Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Inventory control familiarity
Customer service expert
Adaptive team player

Accomplishments

Customer Interface

Monitor all POS cash and credit transactions.
Assisted customers over phone regarding store operations, product, promotions and orders.

Database Maintenance

Assisted in the managing of company database and verified, edited and modified members' information.

Work Experience

10/2010 to Current

Front End Supervisor Company Name － City, State

Ensures accuracy and security of all cash received through front end, by upholding money handling procedures.
Compiles weekly monetary reports and records for store manager.
Develop and maintain cashier training system and update cashier training manual.
Giving feedback to cashiers on over/shorts.
Coordinate tasks and projects for cashiers when there are no customers to check out.
Cross-trains and provides back-up for other customer service representatives when needed.
Works under strict deadlines and responds to service requests and emergency call-outs.
Guarantees positive customer experiences and resolves all customer complaints.
Maintains adequate cash supply in cash drawers in multiple checkout stations.
Recommend, selects and help to locate merchandise based on customer needs and desires.
Oversee replenishment of merchandise shelves with items from the stockroom.

09/2009 to 10/2010

Customer Service RepresentativeCompany Name － City, State

Trained for ringing up customers in a timely manner and guaranteeing high level of customer service.
Answering and assisting customers via telephone or in person.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

10/2003 to 02/2004

Seasonal CashierCompany Name － City, State

Operated the cash register and accepting payment.
Assisted customers with location of items, prices, use and care of available merchandise.
Created new store accounts for customer wishing to start a history with the store.

10/2001 to 03/2003

Library Stack ClerkCompany Name － City, State

Administered and performed duties associated with periodicals and books for all New York University Students and or employees.
Replaced un-shelved books and or periodicals that are not in use or have been misplaced.
Assisted patrons with copy machines and other materials in and around my department.

09/2001 to 12/2002

Intern Teacher's Aide Company Name － City, State

Assisted in the implementation of the daily program under the direction of the teacher.
Supervised the classroom when the teacher is out of the room.
Supervised outside playground activities.

Educational Background

2007

Associate of Science Degree: Business AdministrationQUEENSBOROUGH COMMUNITY COLLEGE － City, State

Coursework in Business, Marketing and Communications

Additional Information

Honors Society, 2000-2002
Teacher's Aide Internship 2001-2002
City University of New York, Dean's List 2005-2007

Resume Overview

School Attended

QUEENSBOROUGH COMMUNITY COLLEGE

Job Titles Held:

Front End Supervisor
Customer Service Representative
Seasonal Cashier
Library Stack Clerk
Intern Teacher's Aide

Degrees

Associate of Science Degree : Business Administration

Front End Supervisor Resume Example

Resume Score: 70%

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