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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Profile

Ambitious student who has completed coursework in Business and Sociology. Possesses strong interpersonal skills and a desire for a career in Business.

Hard-working, looking to apply my education and experience to a job in Business. Areas of proficiency include Microsoft Office and Customer Service.


Enthusiastic business major with excellent communication skills and strong motivation to succeed.

Qualifications
  • Managing multiple priorities
  • Conflict resolution
  • Critical thinking
  • Eye for detail
  • Strategic positioning
  • Microsoft Office Suite
  • PowerPoint
  • Financial reporting
Relevant Experience

Multiple awards for performance.

Experience
Front End Supervisor, 10/2013 to 05/2014
Best BuySioux Falls, SD,
  • Ensured that team member responsibilities were defined and understood.
  • Established and maintained effective communication system.
  • 5 years of management experience.
  • Monitored ongoing expenses relative to budget projections.
  • Identified and drove creative solutions for problems.
  • Recruited, retained and developed staff.
  • Planned, directed and monitored regulatory operations.
  • Ensured exceptional client service and quality product offerings.
  • Planned, coordinated and controlled daily operations of the organization.
  • Dispensed guidance, direction and authorization to carry out major plans.
  • Tracked departmental output.
  • Implemented corrective actions.
  • Provided strategic direction on prioritization, integration and resource application.
  • Ensured the availability of professional talent needed to meet business objectives.
  • Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices.
  • Trained and supported users during new system implementations and upgrades.
  • Handled telephone inquiries.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.

Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.

Managed payroll and time and attendance systems.

Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.

Responded to employee inquiries regarding payroll and timekeeping.

Monitored daily banking transactions.

Maintained annual and monthly budgets.

Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.

Distributed expenditure, encumbrances, receipts and receivables according to schedules.

Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.



Front Desk, 08/2011 to 09/2013
Wyndham WorldwidePueblo, CO,
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Managed incoming and outgoing calls for busy data office.
  • Standardized department filing system to increase efficiency.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Received and distributed faxes and mail in a timely manner.
  • Managed daily office operations and maintenance of equipment.
  • Designed electronic file systems and maintained electronic and paper files.
Front End Supervisor/ Back-Up Manager, 08/2009 to 07/2011
Firstservice ResidentialSan Antonio, FL,
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Attended team meetings each month to voice concerns and offer constructive feedback to others.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
Administration, 05/2009 to 08/2009
Bwx Technologies Inc.Barberton, OH,
  • Issued security badges and visitor passes to all guests.
  • Secured priceless and irreplaceable documents against threats of terrorism and sabotage.
  • Communicated with supervisors regarding any issues that occurred while on duty.
  • Enforced all building rules and regulations in government facilities.
  • Greeted tenants and guests as they entered and left the property.
  • Called and coordinated with police, fire and EMT services.Wrote detailed arrest and accident reports.
  • Organized and recorded facts to prepare incident reports.
Police Officer, 08/2005 to 05/2009
Sc FuelsSimi Valley, CA,
  • Gathered preliminary investigation information as a first responder to crime scenes.
  • Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Directed traffic during emergency and congested situations.
  • Analyzed traffic accidents and general traffic surveys.
  • Instructed suspects on field sobriety tests and used portable equipment to perform tests.
  • Wrote reports on arrests made, activities performed and unusual incidents observed.
  • Patrolled designated districts in patrol cars, on bicycles and on foot.
  • Responded to and investigated security and burglar alarms.
  • Searched vehicles, buildings, homes and property for evidence and stolen property.
  • Wrote detailed arrest and accident reports.
  • Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
  • Organized and recorded facts to prepare incident reports.
Cashier, 03/2003 to 08/2005
FOOD CITYCity, STATE,
  • Assessed customer needs and responded to questions.
  • Cleaned and straightened work area.
  • Issued receipts for purchases and gifts.
  • Bagged merchandise by following standard procedures.
  • Organized register supplies.
  • Worked with customer service to resolve issues.
  • Rotated stock to maintain freshness.
  • Weighed food to determine correct pricing.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
Education
Associate of Business: Business, Expected in 2016
BLACKHAWK COMMUNITY COLLEGE - MOLINE, IL
GPA: Phi Theta Kappa - International Honor Society *Sigma Kappa Delta - English Honor Society
  • 3.6 GPA
  • Member of Military Students Veterans Club
  • Phi Theta Kappa Club - International Honor Society Academic Achievement Award
  • Sigma Kappa Delta Club - English Honor Society Academic Achievement Award
  • Concentration in Business
  • Coursework in Sociology and Business
Select One: General Education, Expected in June 2014
CLEVELAND STATE COMMUNITY COLLEGE - ATHENS, TN
GPA:

Coursework in General Education

Select One: Criminal Justice, Expected in 2009
COMMUNITY COLLEGE OF THE AIR FORCE - SAN ANTONIO, TX
GPA:

Coursework in Criminal Justice

High School Diploma: , Expected in 2005
KARNS HIGH SCHOOL - KNOXVILLE, TN
GPA:
  • 2.75 GPA
CLINICAL 447th Expeditionary Medical Squadron, Bagdad Iraq AFFILIATIONS Medical Support (Sept 2006- Jan 2007): , Expected in
- ,
GPA:
Affiliations
Skills
  • Problem-Solving
  • Client Relations
  • Computer Literate
  • Multi-Tasking Management

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Resume Overview

School Attended

  • BLACKHAWK COMMUNITY COLLEGE
  • CLEVELAND STATE COMMUNITY COLLEGE
  • COMMUNITY COLLEGE OF THE AIR FORCE
  • KARNS HIGH SCHOOL

Job Titles Held:

  • Front End Supervisor
  • Front Desk
  • Front End Supervisor/ Back-Up Manager
  • Administration
  • Police Officer
  • Cashier

Degrees

  • Associate of Business
  • Select One
  • Select One
  • High School Diploma
  • CLINICAL 447th Expeditionary Medical Squadron, Bagdad Iraq AFFILIATIONS Medical Support (Sept 2006- Jan 2007)

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