front end supervisor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Versatile, quality-driven worker knowledgeable about quality checks, finishing work and equipment safety. Proven history of reliability and resourcefulness in the workplace. Accustomed to long hours of physically demanding work, including hauling supplies, sorting products and preparing shipments.

  • Quality assurance
  • Technical skills
  • Excellent communication
  • Staff leadership and direction
Front End Supervisor, 11/2018 to 06/2019
Total WineMandeville, LA,
  • Worked closely with front-end staff to assist customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep restaurant operational.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Cashier Supervisor, 05/2017 to 11/2018
Wegmans Food MarketsWoodbridge, VA,
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Developed long-term relationships with customers which increased repeat business.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assisted servers by taking drink orders from tables and delivering them while monitoring arriving patrons.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Owner, 08/2014 to 09/2018
Fedex Cross BorderBurbank, CA,
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Researched concepts and followed industry trends, such as Mid Century Modern, to provide knowledgeable insight to clients.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services and help select colors.
  • Performed duties effectively and without supervision.
  • Interpreted drawings, sketches and work orders.
  • Ensured that the project vision and design intent were reflected.
  • Prepared furniture pieces for redesign and repaint, including trim, knobs, pulls, drawers, tracks, etc to meet client expectation.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Presented products at events and tradeshows to increase brand awareness. ( SoFlo Market)
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed numerous customer inquiries per day by answering questions on available stock and product performance.
  • Prepared monthly and year-end closing statements, financial documents, and invoices.
  • Reported sales taxes by calculating requirements on paid invoices.
Retail Stock Clerk, 09/2013 to 08/2014
Cort Business ServicesAnaheim, CA,
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Communicated effectively with members of public in often crowded and noisy environments, especially Halloween.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Replenished inventory with focus on addressing customer needs.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Bent, lifted, opened, and moved heavy products weighing up to 50 pounds.
Education and Training
High School Diploma: , Expected in 05/2012 to Central Catholic High School - San Antonio, TX,
  • Central Catholic High School graduate. Central Catholic High School is a private, college preparatory school educating young men in the Marianist tradition for success through the development of scholarship, leadership and moral character. The first boys' school in San Antonio and still one of the largest all-male private secondary schools in the state of Texas, Central Catholic High School remains a prestigious landmark in San Antonio and a symbol throughout South Texas of teaching excellence and rigorous coursework.
  • Dux Esto Recipient (The Dux Esto award, Dux Esto, which means “Be a leader”, is given to a particular student from each class that has exhibited a high academic standard and strong leadership qualities in the classroom.
  • Central Catholic League of Animal Welfare Vice President
: Mechanical Engineering, Expected in to The University of Texas At San Antonio - San Antonio, TX

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Resume Overview

School Attended

  • Central Catholic High School
  • The University of Texas At San Antonio

Job Titles Held:

  • Front End Supervisor
  • Cashier Supervisor
  • Owner
  • Retail Stock Clerk


  • High School Diploma
  • Some College (No Degree)

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