FRONT END SUPERVISOR Resume Example Rural King Supply

FRONT END SUPERVISOR

Summary

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Skills

Front-end operations
Building end caps
Scheduling and calendaring
Personable and friendly

Available to work nights and weekends
Customer friendly
Reliable and dependable
Work well independently

Experience

FRONT END SUPERVISOR | 01/2020 to CurrentRural King Supply - MARTIN, TN

Reduced process lags by effectively managing staff to ensure optimal productivity.
Delegated tasks to specific employees based on individual knowledge and strengths.
Guided and supported staff members to consistently achieve team and personal goals.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Organized and updated schedules to optimize coverage for expected customer demands.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Taught staff how to handle difficult situations with calm and professionalism.
Processed credit card payments and counted back change and currency with 100% accuracy rate.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Delegated tasks to employees based upon individual strengths and experience.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.

Pricing Coordinator | 01/2018 to 01/2020Rural King Supply - Martin, TN

Worked closely with sales teams to assess profit margins and adjust items and categories.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Recommended product changes to enhance customer interest and maximize sales.
Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
Educate associates and customers on pricing strategy.
Execute daily price changes.
Assist department managers with pricing/labels for planogram sets.
Identify/update any missing pricing throughout store/display areas.
Coordinate online orders/transfers to reduce inventory shrink by identifying potential causes of shrink and retraining associates.
Maintain stock of all pricing equipment/signage supplies.
Direct store associates in assigned departments
Proper use of Telxon gun, pallet jack, ladder, and other retail equipment.

Department Manager/Apparel/Footwear | 08/2016 to 01/2018Rural King Supply - Martin, TN

Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Enforced safety rules and other policies to protect employees and minimize company liability.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Balanced workloads to meet targets.
Handled department overstock, restocking and inventory control.
Greeted and assisted all customers daily in high-traffic retailer.
Followed all safety protocols and company processes and procedures.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Worked closely with sales associates to complete tasks.

School Program Leader | 12/2012 to 08/2016Fulton County Board of Education - Hickman, KY

Organized and prepared instructional materials, communiqués, and reports.
Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.
Developed individual educational plans (IEP) designed to promote educational, physical and social development.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.

Education and Training

Christian Academy - - Hickman, KY | High School Diploma05/1997

Accomplishments

Employee of the Month 2x

Resume Overview

Companies Worked For:

Rural King Supply
Fulton County Board of Education

School Attended

Christian Academy

Job Titles Held:

FRONT END SUPERVISOR
Pricing Coordinator
Department Manager/Apparel/Footwear
School Program Leader

Degrees

Christian Academy - Hickman, KY | High School Diploma

FRONT END SUPERVISOR Resume Example

Resume Score: 80%

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