Highly enthusiastic consumer service professional with 12 years client interface experience in diverse environments. Personable and responsible. Solid team player with upbeat, positive attitude. Results-driven with proved ability to establish lasting rapport with clients.
Worked as a team member performing cashier duties, product assistance. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Assisted customers with store and product complaints.Organized the store by returning all merchandise to its proper place, cleaning as needed. Replenished merchandise shelves with items from the stockroom.
Documented all patient information including service plans, treatment reports and progress notes.Collaborated closely with treatment team to appropriately coordinate client care services.Interacted with external resources such as school or community personnel for inclusion options.
Drove mass public transit vehicles on predesignated routes in a timely, safe, efficient manner. Heavy customer contact, indirect cash handling.
Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.Tracked client movement on and off the site by documenting times and destinations of clients. Quickly responded to crisis situations when severe mental health and behavioral issues arose.Documented all patient information including service plans, treatment reports and progress notes. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
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