close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Front End Floor Runner
Please provide a type of job or location to search!
SEARCH

Front End Floor Runner Resume Example

Love this resume?Build Your Own Now
TP
FRONT END FLOOR RUNNER
Summary

Positive and upbeat Customer Service Specialist bringing 9 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Goal development
  • Confidentiality
  • Safety and risk assessments
  • Client goal planning
  • Tracking client progress
  • Computer-savvy
  • Compassionate and active listener
  • Developing relationships
  • Culturally-sensitive
  • Detail-oriented
  • Data interpretation
  • HIPAA guidelines
Experience
Mcdonald's | Boise , IDFront End Floor Runner08/2018 - 02/2020
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Managed opening and closing procedures by reconciling sales records and cash transactions with Microsoft word.
  • Managed opening and closing procedures by reconciling sales records and cash transactions with Microsoft office.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
County Of Santa Clara | Santa Clara , CAClosing Store Manager03/2015 - 08/2018
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Hired, trained, supervised and motivated team of 20 retail professionals to provide knowledgeable and fast service to every guest.
  • Processed credit card payments and counted back change and currency with 100% accuracy rate.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Allied Services | City , STATEMental Health Worker04/2013 - 10/2014
  • Referred clients to external resources for additional support.
  • Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Met with 10-25 clients weekly.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
  • Referred clients to partner agencies for additional services.
  • Kept up-to-date, thorough and accurate case files.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
  • Provided services including counseling, case management, education and job training to diverse client base.
  • Coordinated discharge planning to create smooth transitions into community.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Assessed residents' psychosocial needs in long-term care atmosphere.
  • Explained program offerings and requirements to clients and answered related questions.
Education and Training
North Pocono High School | City, StateHigh School Diploma06/1999
Kings College | CitySome College (No Degree) in Biology
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
  • Typos

Resume Overview

School Attended

  • North Pocono High School
  • Kings College

Job Titles Held:

  • Front End Floor Runner
  • Closing Store Manager
  • Mental Health Worker

Degrees

  • High School Diploma
    Some College (No Degree) in Biology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Front-End-Cashier-resume-sample

Front End Cashier

Bass Pro Shops

La Vista , NE

Stocker/Receiving/Digital-Online-Shopper/Front-End-resume-sample

Stocker/Receiving/Digital Online Shopper/Front End

Marriott International

Chattanooga , TN

Front-end-supervisor-/-stocking-duties/store-protection-specialist/sales-floor-associate-resume-sample

Front end supervisor / stocking duties/store protection specialist/sales floor associate

Ross Dress Less

City , STATE

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.