front end associate produce and dairy stocker resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Skills
Cleaning
Service Station Maintenance
Bar and Beverage Restocking
Hospitality Service Expertise
Cleaning and sanitizing
Training and mentoring
Food running
Food preparation and safety
Timely food delivery
Beverage preparation
Menu memorization
Order accuracy
To-go order preparation
Stocking and replenishing
Wine service
Point of sale knowledge
Daily specials memorization
Product restocking
Leadership
Teamwork
Compassion
Training & Development
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Work History
01/2016 to 07/2018
Front End Associate, Produce and Dairy StockerFour Seasons Hotels Inc – Scottsdale, AZ,
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Offered advice and assistance to customers, paying attention to special needs or wants.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Leveraged sales expertise to promote promotions and specialty deals to capitalize on upsell opportunities.
Collected customer feedback and made process changes to exceed customer satisfaction goals 85% and higher.
Educated customers on promotions to enhance sales.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Provided primary customer support to internal and external customers in fast-paced environment.
Responded to customer requests for products, services and company information.
01/2019 to 08/2021
Lead Busier and Food Runner Mafiaoza's – City, STATE,
Assisted servers with table settings and beverage refills to support high-volume shifts.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Answered questions from restaurant patrons regarding menu items.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Organized dining area based on reservations, minimizing waiting times.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Assisted preparation of food plates, overseeing quality and appearance.
Greeted and maintained relationships with regular customers.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
03/2020 to 08/2020
Pool ServerNatchez Country Club – City, STATE,
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Displayed enthusiasm and promoted optimistic, thoroughness and dedicated service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen employees throughout order placement and service of Lunch and Dinner meals daily.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Assessed meal preparation to check creation of special orders and cooking procedures.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Placed trays at Pool and formal dining room and committed to deliver food personally to individuals.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Worked diligently to help with stocking of beverages, beer and wine throughout the course of my shift and then before closing.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to Claire top-quality service and minimize complaints.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
Expected in 05/2023 to to
BBA: Business Marketing The University Of Tennessee - Chattanooga - Chattanooga, TN GPA:
Dean's List [Fall 2019, Spring 2019, Fall 2020]
Current [3.52] GPA
Minoring in [Communications]
Received [Tennessee HOPE scholarship]
Member of [Beta Upsilon Chi Fraternity]
Elected to [Treasure] for [Beta Upsilon Chi] in [2020]
Awarded [ The BYX Growth Award in 2020]
Expected in 05/2019 to to
High School Diploma: Franklin High School - Franklin, TN GPA:
Graduated summa cum laude with Volunteerism distinction
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.