09/2011
STAT EMS - Flint, MI
Input data into computer programs and filing systems.
Reviewed charts and flag incomplete or inaccurate information.
Processed patient admission and discharge documentation. Administrative Billing and Coding Internship, Precisely completed appropriate claims paperwork, documentation and system entry.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients' eligibility and claims status with insurance agencies.
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in
medical documentation.
Diligently filed and followed up on third party claims.
Certified Administrative Billing and Coding: Administrative Billing and Coding: 2011
Dorsey School - Saginaw, MI
Associate: 03/2010
Garden Fresh Gourmet - Ferndale, MI
Responsible for achieving production requirements.
Assisted machine operators with finished pieces.
Collated components for assembly.
Assistant Manager, 12/2008
Family Dollar - Clio, MI
Promoted from Team Leader to Assistant Manager within 4 months.
Managed staff of 6 sales associates and 2 assistant managers.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Completed profit and loss performance reports.
Commercial Sales Specialist
Lowe's Home Improvement: 11/2007
Flint, MI
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences
Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Contacted other store locations to determine merchandise availability.
Built relationships with customers to increase likelihood of repeat business.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Wrote sales contracts for orders obtained and submitted orders for processing.
Set up new accounts, established customer credit, and set up payment methods.
1998
Michigan State Board of Cosmetology - Brighton, MI
Certified Manicurist: Manicurist: 1998
Hair Force Academy - Flint, MI
High School Diploma: 1989
REFERNCES
Luke M. Power Catholic High School - Flint, MI
