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Front End Associate Resume Example

Resume Score: 80%

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FRONT END ASSOCIATE
Professional Summary
Medical billing and coding specialist with 1 year providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Self-motivated Billing and collection procedures expert Hospital inpatient and outpatient records Medical terminology understanding Computer proficiency Filing systems expertise Written and verbal communication
Skills
  • Type 40 WPM
  • HCPCS Coding Guidelines
  • Familiar with commercial and private
  • Insurance carriers
  • MS Windows proficient
  • Quick learner
  • Administrative
  • Assistant Manager
  • Billing
  • Budgets
  • Charts
  • Closing
  • Color
  • Contracts
  • Credit
  • Documentation
  • Fashion
  • Filing
  • Insurance
  • Inventory
  • Team Leader
  • MS Windows
  • Nursing
  • Phone system
  • Policies
  • Profit and loss
  • Coding
  • Quick learner
  • Sales
  • Taxes
  • Type 40 WPM
Work History
Front End Associate, 05/2016 to Current
Menards – Clio, MI
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Verified that all customers received receipts for purchases.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Collected and stored coupons.
  • Completed purchases using Point of Sale systems.
Production Team Member, 01/2015 to 04/2016
Volunteers of America – Burton, MI
  • Completed purchases using Point of Sale systems.
  • Assisted on sales floor as needed to maintain service standards.
  • Responsible for achieving production requirements.
  • Organized store merchandise racks by size, style and color.
Key holder Manager, 03/2011 to 05/2012
Dunham"s Sports – Fenton, MI
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Managed staff of 12 sales associates, 3 team leaders.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Registar ER Clerk, 11/2011 to 02/2012
Genesys HealthPark – Grand Blanc, MI
  • Received and processed medical records requests.
Education
09/2011
STAT EMS - Flint, MI
Input data into computer programs and filing systems. Reviewed charts and flag incomplete or inaccurate information. Processed patient admission and discharge documentation. Administrative Billing and Coding Internship, Precisely completed appropriate claims paperwork, documentation and system entry. Correctly coded and billed medical claims for various hospital and nursing facilities. Adeptly managed a multi-line phone system and pleasantly greeted all patients. Verified patients' eligibility and claims status with insurance agencies. Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation. Diligently filed and followed up on third party claims.
Certified Administrative Billing and Coding: Administrative Billing and Coding: 2011
Dorsey School - Saginaw, MI
Associate: 03/2010
Garden Fresh Gourmet - Ferndale, MI
Responsible for achieving production requirements. Assisted machine operators with finished pieces. Collated components for assembly.
Assistant Manager, 12/2008
Family Dollar - Clio, MI
Promoted from Team Leader to Assistant Manager within 4 months. Managed staff of 6 sales associates and 2 assistant managers. Counted cash drawers and made bank deposits. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Completed profit and loss performance reports.
Commercial Sales Specialist Lowe's Home Improvement: 11/2007
Flint, MI
Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Responded to customer questions and requests in a prompt and efficient manner. Engaged with customers in a sincere and friendly manner. Contacted other store locations to determine merchandise availability. Built relationships with customers to increase likelihood of repeat business. Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Wrote sales contracts for orders obtained and submitted orders for processing. Set up new accounts, established customer credit, and set up payment methods.
1998
Michigan State Board of Cosmetology - Brighton, MI
Certified Manicurist: Manicurist: 1998
Hair Force Academy - Flint, MI
High School Diploma: 1989
REFERNCES Luke M. Power Catholic High School - Flint, MI
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Resume Overview

Companies Worked For:

  • Menards
  • Volunteers of America
  • Dunham"s Sports
  • Genesys HealthPark

School Attended

  • STAT EMS
  • Dorsey School
  • Garden Fresh Gourmet
  • Family Dollar
  • Michigan State Board of Cosmetology
  • Hair Force Academy
  • REFERNCES Luke M. Power Catholic High School

Job Titles Held:

  • Front End Associate
  • Production Team Member
  • Key holder Manager
  • Registar ER Clerk

Degrees

  • 09/2011
    Certified Administrative Billing and Coding: Administrative Billing and Coding : 2011
    Associate : 03/2010
    Assistant Manager , 12/2008
    Commercial Sales Specialist Lowe's Home Improvement : 11/2007
    1998
    Certified Manicurist: Manicurist : 1998
    High School Diploma : 1989

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