Front End Associate Resume Example
Having over 5 years of customer experience, I excel in meeting customer satisfaction and I have great people skills. Also working with and around people, I've learned how to problem solve adequately. From having to talk to parents through my childcare job, to serving others in the food industry, and working in retail, I have just what it takes to put a smile on peoples face and make sure they aren't anything less than happy. From working in retail, I've learned how to operate a cash register to manage and count money properly which only honed my already exceptional math skills. Managers and coworkers would describe me as reliable and a very positive, all around associate. I work wherever and whenever I'm needed, I'm always on time, I try to keep the work atmosphere fun and light by cracking jokes and always keeping a smile on my face.
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- Operated register for cash, check and credit card transactions, maintaining 100% accuracy.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Processed and completed cash or credit transactions accurately.
- Assisted customers with store and product complaints.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Processed merchandise returns and exchanges.
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
- Organized store by returning all merchandise to its proper place and restocked displays.
- Provided exceptional care to groups of children between ages 3 months and 12 years old.
- Engaged groups of culturally diverse children in creative, safe and focused setting.
- Cared for up to 20 children ranging in age from 3 months to 12 years old.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Improved group and individual behavior with positive management strategies.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Incorporated music and art activities to encourage creativity and expression.
- Kept children safe and secure at all times.
- Assisted children in development of social, communication and problem-solving skills.
- Enforced rules to teach manners and maintain safe environment.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Led children in tidying up, handwashing and sharing to teach responsibility.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Cleaned up spills promptly and conducted thorough sanitizing every 30 minutes to control infections.
- Secured indoor and outdoor premises to protect children under care.
- Implemented and oversaw activities centered on promoting learning and imaginative play.
- Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Served average of 30 patrons daily at dine-in restaurant with consistent recommendations for exceptional service.
- Promoted desserts, appetizers and specialty drinks.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Prepared salads and appetizers to back up kitchen staff.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
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Resume Overview
School Attended
- Technical College of The Lowcountry
- University of South Carolina - Columbia
Job Titles Held:
- Front End Associate
- Child Care Provider
- Server
Degrees
- Associate of Arts in Psychology
Some College (No Degree) in Psychology
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