Self-motivated and highly reliable college student athlete positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic.
Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
•Notifies management of gym incidents that requires incident report.
•Register all incoming guest into gym using proper registration procedures.
•Sold and Upgraded memberships.
•Responsible for loading /unloading of 53ft commercial trailers and the operation of scanners.
•Use handheld scanners to efficiently track and maneuver freight through distribution network.
•Accurately label boxes and prepare freight for shipping and receiving.
•Assisted Management Team with Customer Service, Stocking and restocking shelves.
• Assisted customers with loading and unloading products.
• Cleaning store before closing and gathering all shopping carts and placing them back in the store.
Manages Camp Activities . Worked Annual Basketball Elite Camps & Tournaments. Training and overseeing camp activities.
Newcomer of the Year - John Brown University
Most Improved Player - John Brown University
Outstanding Player - Our Lady of the Lake Univ.
Captain of the Team - High School, College
I have learned many lessons in playing basketball. The importance of mental and physical preparation. It was impossible to manage school and being a college athlete without having a strong body and a strong mind. Avoid Selfish Behavior / Be a Team Player - Basketball is a team sport, meaning that no one member can win the game by themselves. It's a collaborative effort; if you are not willing to put your own personal goals and wants behind the overall success of the team, then you are not meant to be a basketball player. The Ability to React to Adversity - Let downs are inevitable, but when something isn't going your way, evaluate it, understand it, and then find out how you can make it work for you. Understanding the Fundamentals - A firm understanding of the fundamentals of basketball is a prerequisite of being a basketball player. Without understanding the rules, the do's and don'ts and in's and out's of basketball you cannot possibly be successful. I personally feel all of the adversity and mental and physical abuse I had to adhere have molded me into the person I am today and have prepared me for what's ahead in my future. All of these traits I will carry into my future.
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