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Front Desk/ Runner Resume Example

Resume Score: 80%

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FRONT DESK/ RUNNER
Summary

I am not a certified medical assistant, but am very familiar with the job duties that follow the title as I have done them in other clinical settings. I am very familiar with working in a fast pase environment where we would see around 30-45 patients daily. I have taken a handful of medical related classes through Northwestern State University such as, anatomy/physiology, medical terminology, Microbiology etc. I have worked in a clinical setting where my job duties consisted of taking vitals, doing labs when needed, scribing for physician, using medical abbreviations, assisting patients with any needs that I could help them with, taking phone calls, going through clinical inboxes, completing prior authorizations, returning phone calls of patients, insurance verification, checking for supplies needed in office weekly, and sending supply orders in. I have knowledge with computer technology and am a fast learner with new programs. I am very eager to grow with you and your company.

Skills
  • Communication skills
  • Clients
  • Faxing
  • Filing
  • Inventory
  • Law
  • Management skills
  • Mail
  • Microsoft Office Suite
  • Multi-tasking
  • Phlebotomy
  • Safety
  • Sales
  • Team work
  • Typing
  • Data entry experience
  • Records organization
  • Paperwork submission
  • Clinical assistance
  • Documentation abilities
  • Team player with positive attitude
  • HIPAA requirements
  • Maintains strict confidentiality
  • Good written communication
  • Electronic Medical Record (EMR) software
  • Anatomy and physiology
  • Strong work ethic
  • Stress management
  • Drawing blood
  • Sanitation and sterilization
  • Biohazard waste disposal
  • HIPAA
  • Data entry
  • First Aid/CPR
  • Cash transactions
  • Listening skills
  • Front office management
  • Microsoft Office
  • Issue handling
Experience
Front Desk/ Runner , Cory P Roy , July 2011-July 2012Marksville , LA
  • Checked office supplies stock and placed orders to maintain levels.
  • Organized and prioritized case loads of 2 attorneys.
  • Processed and distributed invoices to bill clients.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Sorted and delivered mail to company employees, including packages, letters and interdepartmental correspondence.
  • Greeted customers and employees pleasantly and maintained upbeat demeanor at all times.
  • Handled various errands for employees throughout the company.
Advanced Communications, ATT, February 2013-March 2014Marksville, LA
  • Responded in friendly and expert fashion to answer questions about each offering, price structures and availability.
  • Educated leads about package prices, benefits and terms of purchases.
  • Built loyal and long-lasting customer relationships from day one by providing quality service at all stages.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Documented conversations with customers to track requests, problems and solutions.
  • Excelled in exceeding daily credit card application goals.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Scribe/Phlebotomist, Louisiana Healthcare Practitoners , November 2017-December 2018Cottonport, LA
  • Received dictation and created high-quality documents.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Took vitals of patients and entered information into Athena
  • Accompany the provider into the exam room to document provider/patient interactions
  • Documented procedures and treatments performed by the physician
  • Accurately documented history, physical examination, laboratory, medication, and radiology notes as verbalized by the patient and provider
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
Home Maker , Rivière de Soleil , January 2019-August 2019Mansura , LA

-Light Housekeeping that consisted of sweeping, mopping, dusting, cleaning bathrooms, bedding, and tidying rooms

-Serving meals and checking temperature of food

- Doing fun daily activities with residents

-Assist residents with certain needs needed at the moment

- Keeping a supply of snacks and drinks needed for residents

Education and Training
Certified Phlebotomy Certificate National Exam: Passed2017
High School DiplomaAvoyelles High School​​​​​, 2012
Bachelor of ScienceNursing, , Northwestern State University of Louisiana, NatchitochesLA
Certifications
High School Teacher October 2015 – May 2017 Avoyelles High School 287 Main Street, Moreauville, Louisiana 71355
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Cory P Roy
  • ATT
  • Louisiana Healthcare Practitoners
  • Rivière de Soleil

School Attended

  • Avoyelles High School​​​​​
  • Northwestern State University of Louisiana

Job Titles Held:

  • Front Desk/ Runner
  • Advanced Communications
  • Scribe/Phlebotomist
  • Home Maker

Degrees

  • Certified Phlebotomy Certificate National Exam: Passed
    High School Diploma
    Bachelor of Science

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