Front Desk Patient Coordinator resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Meticulous [Job title] with [Number] years of experience in [Type] industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over [Number] years in [Type] industry. Trained in [Software] with excellent [Area of expertise] skills. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]. Hardworking [Job Title] brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Astute professional highly skilled at handling patient issues and questions. Talented individual offering fluency in [Number] languages. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable Intern studying [Area of study] seeks an internship opportunity to expand skills and gain valuable real-world experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven student leveraging studies in [Area of study] seeks real-world experience as [Job Title]. Offers strong interpersonal and task prioritization skills. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
MS Office
Google Workspace
Organization and Time Management
Teambuilding
PPE Compliance
Analytical and Critical Thinking
Problem-Solving
Attention to Detail
[Type] Software Proficiency
Written Communication
Multitasking Abilities
Clerical Support
Self-Motivated
Interpersonal Communication
First Aid/CPR
Planning and Coordination
Teamwork and Collaboration
G-Suite
Flexible and Adaptable
Good Telephone Etiquette
Work History
Front Desk Patient Coordinator, 08/2021 to Current Belton – Glenview, IL,
Managed financial documentations such as expense reports and invoices.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Carried out front office duties utilizing data entry skills in framework of medical database.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Registered and verified patient records before triage with most up-to-date information.
Received and routed laboratory results to correct clinical staff members.
Placed new supply orders, managed inventory and restocked clerical spaces.
Managed office bookkeeping with insurance billing and patient payments.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Obtained payments from patients and scanned identification and insurance cards.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Organized patient files and streamlined operations to improve efficiency.
Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Increased office productivity by transcribing over [Number] daily meetings and appointments and implementing organizational systems for documents.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Implemented [Software] for digitizing and organizing over [Number] medical records.
Personal Shopper, 01/2021 to 08/2022 Meijer, Inc. – Champaign, IL,
Drove store revenue by offering customers accessories and related purchases to complete selections.
Merchandised attractive shelf displays with current offerings to drive store sales.
Picked quality and accurate items for [Number] daily customer orders.
Updated opening and closing procedures to decrease downtime by [Number]% and optimize productivity.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
Consistently met deadlines and quality goals for accuracy and timeliness.
Consulted with customers on food selections and custom order requests.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Increased productivity by [Number]% through streamlining packing procedures.
Helped customers locate products and checked store system for merchandise at other sites.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Tracked substitutions and informed customers of changes.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Worked with over [Number] customers daily to fulfill specific [Type] orders according to customer needs and inventory availability.
Kept vehicle clean and neat to offer professional impression to every customer.
Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
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