ACADEMIC ADVISOR I
Enthusiastic, efficient and reliable professional with over 5 years of experience as an advisor and program coordinator. Knowledge across diverse fields have fostered opportunities for personal growth, career development and expertise in transferable skills such as auditing, efficient record maintenance and compliance to accreditation standards. Obtained a Master's of Science degree in Biomedical Sciences, which allows me to expand my career experiences and learn new skills. I have significant results in driving enrollment rates and securing strategic partnerships to position organizations for success. Aptitude to seamlessly transition into roles involving credentialing, process improvements, and customer service. I am a motivated, self-starter and driven administrator expertly coordinating schedules, managing correspondence, and assisting with staffing initiatives while respectfully collaborating with colleagues.
Professional Strengths Include:
Budgeting & Expensing | Creating & Editing Documents | Excellent Interpersonal Skills | Motivator
Planning & Coordination | Process Improvement | Professionalism | Project Management
Recruiting & Registration | Screening & Interviewing Candidates | Time Management Skills
Banner | Clinical Training & Experience | Data Entry | Electronic Records System | Microsoft Office
Medical Terminology | Office Support | Performance Management System| Quality Assurance
Administrative duties, Phone
Auditing, Time management and management
Excellent customer service
Sales Support and Support
FRONT DESK / INSURANCE COORDINATOR, 02/2016 to 05/2017 American Pediatric Dental Group – Coral Springs, FL
Working independently to maintain administrative operation and responsibility of Pediatric Dental Office.
Confirm the accuracy of contracting documents and legal agreements, while ensuring alignment with the policies of the American Pediatric Dental Group.
Oversee projects and special assignments relating to patient success and departmental initiatives.
Communication skills, time management and management are essential to accomplishing the goals of dual-role position.
Greet patients and visitors in a courteous and friendly manner.
Screen calls, arranges appointments and referrals.
Prepares new records, files, and maintains records.
Type correspondence, reports, memos, and forms as requested by physicians and/or administration.
Take bank deposits to bank.
Prepare billing packets of each day for billing department.
Perform insurance verifications.
Take clear and concise phone messages.
Schedule and confirm appointments daily.
Collect co-pays, deductibles and inquire on previous balances.
Prepare charts for the next day.
Maintain order and file charts.
Create new patient packets and charts.
Maintain inventory and submit front office supply order to administration.
Keep front area neat and tidy at all times.
FRONT DESK COORDINATOR, 09/2014 to 12/2015 Florida Atlantic University – Boca Raton, FL
Provided administrative and clerical support services to the FAU Police Department; primarily responsible for interacting and communicating with the public, colleagues' and students daily, while managing the daily operations of the office and resolving any conflicts to ensure the department operated effectively.
Optimized daily operations by performing required administrative tasks such as creating documents and spreadsheets.
Aided Campus safety programs and formed valuable partnerships with the Boca Raton Police Services Department.
Ensured the efficient operations of the main office and coordinate the needs of students, faculty, staff and administrators; perform administrative duties for education programs.
Enhance the safety and quality of life for all students, faculty, staff and visitors of our campuses through effective law enforcement and proactive crime prevention.
Excellent interpersonal, organization and problem-solving skills and an ability to communicate with numerous University constituencies in an effective manner.
Answering general questions and disseminate information about the Campus Safety, its programs pertaining to self defense training and FAU's safety app.
Maintained correspondence and respond to inquiries in an organized manner.
General office support and other responsibilities as assigned by the Director or Associate Director.