Front Desk Clerk Security OfficerLorien Health Systems － Columbia, MD
Possessed knowledge of security procedures, regulations and current applicable laws Performed security checks in all areas inside and outside of the facility Secured the safety of the residents Safeguard the facility through use of valid identification for all family members and guests upon entrance into the residential/rehabilitation center Communicated with medical, nursing , and departmental supervisory staff Made independent decisions when circumstances warrant such action Used tact and patience when dealing with residents, family members, and visitors Established profiles for all new and/or returning residents for short-term and long-term stay Administered residential active/inactive system updates Safeguard pertinent residential documents Issued new employee identification cards.
10/2010 to 09/2011
Human Resources SpecialistDepartment of Health and Human Services － Bethesda, Maryland
Served as an advisor to the Director and Deputy Director, Client Services Center human resource related programmatic internal and external procedural, technical and administrative related policies, concepts, procedures, goals, objectives, strategies initiatives, and efforts Identified the impact of rule changes, legislation and/or new policies on existing HR programmatic, professional, technical, and administrative efforts and adjusted requirements as needed to support changes in policies and processes Participated in meetings Served as Center representative on inter-agency and intra-agency discussion and working groups covering a broad range of issues that encompass the full range of functional specializations within the HR arena Troubleshoot HR issues and provided authoritative technical assistance, consultation and solutions to problems endured by human resources specialists.
12/2000 to 10/2010
Human Resources SpecialistDepartment of Health and Human Services － Rockville, Maryland
Possessed a comprehensive knowledge of Federal laws, rules, regulations, policies and procedures providing position classification, recruitment and staffing, employee-management relations, training and development services Performed scientific and technical advisory consultative services with managers and supervisors on a variety of personnel related matters ensuring efficiency and optimum levels of performance Researched and analyzed various situations/problems to determine the urgency and the appropriate action required to address specific requirements Independently assessed new and/or potential problematic areas of concern and initiated strategies to recommend resolutions to defray organizational impact Utilized negotiating skills for complex, sensitive, and/or controversial issues such as conduct, leave, illness, reassignments, promotions or lack of promotions, performance appraisals, etc.
Conducted Quality Review Board (QRB), screened interviews, determined qualification requirements for varying types of positions, individual qualifications and eligibility of applicants Established and classified position descriptions and develop drafting criteria for new or existing positions to attract quality candidates to meet workforce development needs Coordinated and assisted program with the management of Special Government Employees such as Consultant and Experts Advised operating officials of developmental opportunities for employees who meet the staffing requirements in a career ladder position Monitored the development of training programs Attended career job fairs to target highly scientific skills to meet program needs Volunteered for the Marketing, Communication and Work Life focus groups for the Rockville Human Resources Center (RHRC) Served a 30-day temporary promotion to Supervisory Human Resources Specialist providing guidance and advice to subordinates on recruitment, examination, selection processes, regulations and requirements on all aspects of human resources and human capital Reassigned to the position of Supervisory Human Resources Specialist to serve as manager of the Daily Transaction Team of the Benefits, Processing and Information Division (BPI); with oversight in processing a minimum of fifteen hundred personnel actions per month.
Bachelor of Science: Business Administration Business and Human Resources ManagementStrayer University － Tacoma Park, MarylandBusiness Administration Graduated Cum Laude 3.50 Business and Human Resources Management