Enthusiastic and creative Graphic Designer/Photographer with exceptional flexibility and resourcefulness. Driven Graphic Designer/Photographer adept at managing heavy workloads while focusing on designing creative, visually-appealing graphics and photographs.
Creative, artistic, & conceptual thinker
Takes a proactive approach to problem solving
Designed and implemented multiple displays and signage for Bavarian Inn Lodge. I've also repeatedly created boards to display products for employees as well as boards listing multiple coffee drinks.
10/2013 to 12/2014
Front Desk ClerkBavarian Inn Lodge － Frankenmuth, MI
Processed guest payments for room charges, food and beverage charges and phone charges.
Greeted and registered guests and issued room keys.
Performed concierge services for a 360-room hotel.
Recommended top dining and entertainment options for guests in the Frankenmuth area.
Answered department telephone calls within two rings, using correct salutations and telephone etiquette.
Monitored room availability.
Delivered special add-on packages to guests' rooms.
Processed credit card transactions during the checkout process.
Greeted all guests in a courteous and professional manner.
Participated in various incentive programs and contests designed to support achievement of production goals.
Took daily inbound calls and set-up room reservations or made adjustments, read and distribute faxes and incoming mail.
01/2009 to Current
Owner/PhotographerPhotography Loves Laughter － Munger, MII conducted all photo shoots in a calm and professional demeanor, while collaborating with clients to guarantee satisfaction with photo shoots and final products. I photograph special events, engagements, weddings, senior portraits, families, maternity, and I'm open to photographing new events! I also hand edit all photographs before showing any to the client.
08/2007 to Current
Data Entry & Gift Shop ClerkBavarian Inn Lodge － Frankenmuth, MI
Verified that information in the computer was accurate and current.
Receive and input new stock.
Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
Created monthly reports for records and complete audits.
Updated departmental standard operating procedures and database to accurately reflect the current practices.
Identified and resolved system and account issues.
Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Trained and mentored new cashiers.
Maintained work area in clean and neat manner.
Monitored exits for security issues.
Accepted merchandise returns.
Built and maintained productive relationships with employees.
Greeted customers promptly and responded to questions.
Helped customers find store locations and complete purchases.
Counted and balanced personal cash drawer.
Computed sales prices, total purchases and processed payments.
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Administered all point of sale opening and closing procedures.
Facilitated monthly and quarterly physical inventory counts.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Replenished floor stock and processed shipments to ensure product availability for customers.
Communicated information to customers about product quality, value and style.
Offered direction and gave constructive feedback to motivate team members.
Maintained visually appealing and effective displays for the entire store.
Consulted with customers on the latest styles and trends.
Built and maintained effective relationships with peers and upper management.
Attended the two mandatory team meetings every month to voice concerns and offer constructive feedback.
12/2006 to 01/2007
Seasonal Sales AssociateThe Disney Store － Saginaw, MI
Aid customers in their shopping needs
Clean and restock the store.
Associate of Arts: General StudiesDelta College － University Center, MI
Associate of Science: General StudiesDelta College － University Center, MI
Liberal Arts: General StudiesDelta College － University Center, MI
Bachelor of Arts: Graphic DesignSaginaw Valley State University － University Center, MIDean's List - Winter 2014 & Fall 2015
Well versed in the Adobe Suite - Illustrator, Photoshop, InDesign, Lightroom and the Microsoft Suite
Familiar with: Adobe DreamWeaver & Bridge and Corel Photoshop