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Front Desk Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Focused individual with a human resources management degree. Seeking an entry level human resource position to apply knowledge of communication protocols and ability to oversee recruitment efforts in maintaining efficient human resource operations.

Skills
  • Records Management
  • Microsoft Office
  • Problem Solving
  • Time Management
  • Team Building
  • Data Analysis
  • Excel
  • Data Entry
  • Writing And Verbal Communication
  • Quick Learner
  • Trend Analysis
Work History
Front Desk Associate, 03/2018 to 08/2019
AledadeDurham, NC,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate by 15%.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Planned coverage needs and organized services to support incoming special events.
Production Assistant, 11/2015 to 10/2017
Cornerstone Building BrandsStone Mountain, GA,
  • Interacted positively with actors and actresses when escorting to and from scheduled location.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources which helped reduce issues by 10%.
  • Communicated with other crew members via walkie talkies to coordinated production activities.
Business and Finance Assistant , 03/2015 to 06/2015
Rio Hondo CollegeCity, STATE,
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Evaluated office processes, making suggestions to improve efficiency by 15%.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Managed office inventory and ordered new supplies when items were running low increasing productivity by 5%.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Education
Bachelor of Arts: Human Resources Management, Expected in 05/2021
California State University - Long Beach - Long Beach, CA
GPA:
  • Member of Hispanic Students Business Association , International Business Association and Delta Sigma Pi
Associate of Arts: Business Administration, Expected in 05/2019
Rio Hondo College - Whittier, CA
GPA:
High School Diploma: , Expected in 06/2007
Mountain View High School - El Monte, CA
GPA:
Languages
Spanish:
Professional Working
Negotiated:

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Resume Strength

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  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • California State University - Long Beach
  • Rio Hondo College
  • Mountain View High School
Job Titles Held:
  • Front Desk Associate
  • Production Assistant
  • Business and Finance Assistant
Degrees
  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma