LiveCareer-Resume

front desk associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I am a 19 year old college student currently attending Chandler-Gilbert Community College for my degree in Nursing. I am extremely motivated to make people happy whether it is through communication or through service. Past skill sets that have been accomplished are being successful in sports, medicinal opportunities, music, school, and work! I am very friendly and have great communication skills and willing to learn anything! I am also Customer-oriented Front Desk Associate with extensive knowledge of modern computer systems. Committed to individualized client care. Successful at multitasking and basic bookkeeping.

Skills
  • Guest Greeting
  • Personable and Friendly
  • Verbal and Written Communication
  • Highly Organized
  • Cleaning and Sanitizing
  • Cash and Transaction Handling
  • First Aid Certification
  • CPR/AED Certification
  • Upbeat and Positive Personality
  • Cash Transactions
  • Data Gathering
  • Lobby Maintenance
  • Problem Solving
  • Customer Service
  • Team Management
  • Friendly, Positive Attitude
  • Microsoft Office
  • People Skills
  • Good Work Ethic
  • Relationship Building
Experience
Front Desk Associate, 06/2022 - 08/2022
Summa Western Reserve Hospital Medina, OH,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Trained newly hired employees on front desk procedures and business operations.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Welcomed large volume of guests and improved overall customer service.
  • Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
  • Returned equipment to proper locations and re-racked weights, equipment and accessories.
  • Used POS system to assist with new membership cards, change of address and billing questions.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Reported required maintenance or repairs to management and maintained supply inventory.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Office Associate, 11/2021 - 03/2022
Sears Wilmington, IL,
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated financial, customer and business records in company databases.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Answered phone calls and welcomed visitors to store.
Hostess, 02/2021 - 04/2021
Fogo De Chao San Jose, CA,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.
Computer Sales Associate, 10/2019 - 01/2021
Best Buy Inc City, STATE,
  • Assisted with computer repair and upgrade orders for customers.
  • Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
  • Supported back-end team in keeping computer technology organized and locating desired items for customers.
  • Documented customer orders and processed accurate payments for products, warranties and support contracts.
  • Trained store associates on computer products, technology and service offerings.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
Education and Training
Associate of Science: Nursing, Expected in 05/2023
-
Maricopa Community Colleges - Chandler-Gilbert Community College - Chandler, AZ
GPA:
Status -
High School Diploma: , Expected in 05/2021
-
Highland High School - Gilbert, AZ
GPA:
Status -
Accomplishments

- I am an Arizona State Champion Archer who loves to see their work through and doesn't stop halfway!

- One of the top flute players in arizona.

- Volunteer a good amount at places such as Feed My Starving Children.

- Experienced in Medical situations/Am advanced in the medical field for my age.



Certifications

- CPR Certified

- First Aid Certified

,
Languages
English :
Native/ Bilingual:
Negotiated :
:
Spanish :
Limited:
Negotiated :
:

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Resume Overview

School Attended

  • Maricopa Community Colleges - Chandler-Gilbert Community College
  • Highland High School

Job Titles Held:

  • Front Desk Associate
  • Office Associate
  • Hostess
  • Computer Sales Associate

Degrees

  • Associate of Science
  • High School Diploma

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