Responsible Cashier experienced at managing front of store and hotels needs in busy environments. Friendly and energetic with strong communication and organizational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable. Friendly and courteous Front Desk Agent seeks employment with an upscale hotel. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty.
Processed guest payments for room charges, food and beverage charges and phone charges. Greeted and registered guests and issued room keys. Monitored room availability using Opera PMS.Processed credit card transactions during the checkout process. Greeted all guests in a courteous and professional manner. Keep track of scores on heartbeat from guest surveys. Trained new employees.
Companies Worked For:
Job Titles Held: