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Front Desk Agent Resume Example

Resume Score: 65%

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FRONT DESK AGENT
Professional Summary
Seeking a position with a company on a long-term basis who is looking for a motivated, hardworking, detail oriented Guest Services Agent.
Skills
Work History
May 2015-February 2016Front Desk Agent | Residence Inn by Marriott | San Diego, CA
  • Greet, register, and assign rooms to guests of hotel.
  • Make and confirm reservations.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Arrange tours, taxis, or restaurant reservations for customers.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Review accounts and charges with guests during the check out process.
January 2011-September 2011Food Service Worker | Baskin Robbins | National City, CA
  • Greet customers and took orders, suggesting menu items and add-ons.
  • Prepared food items, such as sundaes and iced beverages.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Stock service stations with items such as ice, napkins, or straws.
  • Follow procedures for safe food preparations and presentation.
Education
High School Diploma: Charter School of San Diego, San Diego, CA
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Resume Overview

Companies Worked For:

  • Residence Inn by Marriott
  • Baskin Robbins

School Attended

  • Charter School of San Diego

Job Titles Held:

  • Front Desk Agent
  • Food Service Worker

Degrees

  • High School Diploma :

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