Front Desk Agent Resume Example
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FRONT DESK AGENT
Professional Summary
Seeking a position with a company on a long-term basis who is looking for a motivated, hardworking, detail
oriented Guest Services Agent.
Skills
Work History
May 2015-February 2016Front Desk Agent | Firstservice Residential | Nashville , TN
- Greet, register, and assign rooms to guests of hotel.
- Make and confirm reservations.
- Contact housekeeping or maintenance staff when guests report problems.
- Record guest comments or complaints, referring customers to managers as necessary.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Arrange tours, taxis, or restaurant reservations for customers.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Review accounts and charges with guests during the check out process.
January 2011-September 2011Food Service Worker | Community Action Partnership Of San Luis Obispo County | Bakersfield , CA
- Greet customers and took orders, suggesting menu items and add-ons.
- Prepared food items, such as sundaes and iced beverages.
- Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
- Stock service stations with items such as ice, napkins, or straws.
- Follow procedures for safe food preparations and presentation.
Education
High School Diploma: Charter School of San Diego, City, State
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Resume Strength
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- Word choice
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Resume Overview
School Attended
- Charter School of San Diego
Job Titles Held:
- Front Desk Agent
- Food Service Worker
Degrees
- High School Diploma :
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