Front Desk Agent Resume Example
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FRONT DESK AGENT
Professional Summary
Hello, my name is
Samantha Juah. I am a professional and ambitious customer service specialist with over three years of experience in a fast-paced, team-based environment.
I have an excellent work ethic and open availability. I am also a fast learner with great communication skills
and I remain alert and dedicated from the minute I clock in. I believe in hard work and persistence and I have the ability to work independently as well as a part of a team.
Skilllllllllsss
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Work History
Front Desk AgentAug 2014 - Current
Blackberry FarmLouisville , TN
Blackberry FarmLouisville , TN
- Greeted and welcomed all hotel guests with a smile.
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Answered telephone calls and responded to inquiries.
- Processed several reservations daily.
- Accommodated all guests' requests in a timely manner.
- Handled and balanced cash drawer.
- Verified that personal and payment information on guest accounts was accurate and complete.
ServerAug 2012 - May 2014
Ruth's Chris Steak House, Inc.Sarasota , FL
Ruth's Chris Steak House, Inc.Sarasota , FL
- Assisted in maintaining preparation and service areas in a sanitary condition
- Cleaned and inspected galley equipment, kitchen appliances, and work areas
- Cleaned and inspected galley equipment, kitchen appliances, and work areas
- Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria.
- Responsible for the production and plating of desserts.
- Spoke with patrons to ensure satisfaction with food and service
Education
Bachelor of Science: Finance Current
West Chester UniversityCity, State
West Chester UniversityCity, State
- Coursework in Accounting, Finance and Statistics
- 3.4 GPA
Additional Information
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Resume Overview
School Attended
- West Chester University
Job Titles Held:
- Front Desk Agent
- Server
Degrees
- Bachelor of Science : Finance Current
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