SEARCH

Front Desk Agent Resume Example

Resume Score: 65%

Love this resume?Build Your Own Now
FRONT DESK AGENT
Professional Summary
Hello, my name is Samantha Juah. I am a professional and ambitious customer service specialist with over three years of experience in a fast-paced, team-based environment.  I have an excellent work ethic and open availability. I am also a fast learner with great communication skills and I remain alert and dedicated from the minute I clock in. I believe in hard work and persistence and I have the ability to work independently as well as a part of a team. 
Skilllllllllsss
  • Exceptional communication skills
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Strategic sales knowledge
  • Credit card processing
  • Multi-line phone talent
  • Comfortable standing for long time periods 
  • Front desk experience
  • Courteous
  • Computer knowledge
  • OPERA knowledge
  • Guest satisfaction specialist
  • Diligent
  • Skilled negotiator
  • Ability to handle and resolve problems -          Reliable, punctual and committed to customer service 
Work History
Front Desk AgentAug 2014 - Current
Days HotelWest Chester, PA
  • Greeted and welcomed all hotel guests with a smile.
  • Answered telephone calls and responded to inquiries.
  • Processed several reservations daily.
  • Accommodated all guests' requests in a timely manner.
  • Handled and balanced cash drawer.
  • Verified that personal and payment information on guest accounts was accurate and complete.
ServerAug 2012 - May 2014
Villanova University Villanova, PA
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria.
  • Responsible for the production and plating of desserts.
  • Spoke with patrons to ensure satisfaction with food and service
Education
Bachelor of Science: Finance Current
West Chester UniversityWest Chester, PA
  • Coursework in Accounting, Finance and Statistics
  • 3.4 GPA
Additional Information
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Days Hotel
  • Villanova University

School Attended

  • West Chester University

Job Titles Held:

  • Front Desk Agent
  • Server

Degrees

  • Bachelor of Science : Finance Current
×

Advertisement

Similar Resumes

View All
Front-Desk-Agent-resume-sample

Front Desk Agent

Ace Hotel

Van Nuys, California