Motivated and reliable with over 20+ years experience in an office setting, prioritizing and multi-tasking as well as great customer service and team building skills.
Greeted customers upon entrance, ran front counter and lane monitored for tournaments all at the same time. Handled cash and credit transactions. Delegation of tasks and decision making when management was not available.
Answered telephones, assisted customers at front desk, ran tournaments and leagues, opened and closed the business on days worked, counted cash drawers before/after shifts, scheduled birthday parties and lane reservations, assisted with snack bar when needed, lane monitored for tournaments, was the person in charge when supervisor/management was not available, helped keep an eye out for underage drinking, was the person they called on when they needed someone to cover a shift, enforced rules and regulations of the business establishment.
Answered telephones, assisted customers at front desk, data entry of insurance policies/endorsements, typing, filing, faxing, accounts payable/receivable, follow up on endorsements/changes, yearly purging of files, claims, usage of Microsoft Word/Excel.
Answered telephones, data entry of citations/small claims, take monies for fines and court costs, schedule hearings, put all parties involved back in courtroom for arraignments/hearings, process all legal paperwork (warrants, releases), process mail.
Answered telephones, assisted customers at front counter, accounts payable, took information for classified ads, typed all articles and ads on typesetter, developed and proofread, pulled all outdated articles from dummy sheets to be discarded, learned how to develop and crop pictures to assist when graphic artist was not there.
Worked in the high school office as student secretary my junior and senior year. Received Gregg Award for typing 65 wpm and received 4th place in the (FBLA) Future Business Leaders of America math competition. Took an Office Equipment class for a year that taught the ten key adding machine and dictaphone transcription.
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