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Fresh Food Assistant Resume Example

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FRESH FOOD ASSISTANT
Summary
  • Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 4 years of experience.
  • Successful at helping children grow and develop through hands-on activities, educational support and adequate rest. Knowledgeable about childhood development and strategies to enhance wellbeing. Well-versed in maintaining discipline and providing optimal support.
  • Resourceful and detail-oriented worker with extensive experience in food and service industries. Fantastic multitasker, Dedicated and innovative leader.
Skills
  • Opening and closing procedures
  • Serving expertise
  • Preparation oversight
  • Culinary arts background
  • Food safety understanding
  • Time management
  • Customer service
  • Training
Experience
12/2019 - CurrentFresh Food AssistantWalmart | Grand Island, NE
  • Oversaw food preparation, production and presentation according to quality standards.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
07/2015 - 11/2019WaitressRiverside Golf Course | Grand Island, NE
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Calculated charges, issued table checks and collected payments from customers.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Designed custom private function and banquet packages to accommodate groups of up to 500, including business dinners, sales presentations, club meetings, weddings and charity events.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Carried 5 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Maintained accuracy while handling payments of up to $1000, giving change and printing receipts with POS system.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 100%.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 25 to 500.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked order accuracy and food quality before delivering to customers.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
08/2014 - 01/2015Child CaregiverKidz Kare | Grand Island, NE
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Recorded information about behavior, food served and medications administered.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Secured indoor and outdoor premises to protect children under care.
  • Enforced rules to teach manners and maintain safe environment.
  • Cared for up to 5 children ranging in age from newborn to 3 years old.
  • Organized and planned age-appropriate lessons involving reading, and crafts.
  • Led children in tidying up, handwashing to teach responsibility.
  • Provided exceptional care to groups of up to 5 children between ages newborn and 3 years old.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Provided nurturing and appropriate environment for children ranging in age from newborn to 3 years old.
  • Maintained organized and clean classroom and work areas.
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
  • Assisted children in development of social, communication and problem-solving skills.
  • Kept children safe and secure at all times.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Incorporated music and art activities to encourage creativity and expression.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Cleaned up spills promptly and conducted thorough sanitizing every 4 hours to control infections.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
Education and Training
12/2013High School Diploma
Grand Island Senior High School | Grand Island, NE
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Resume Overview

Companies Worked For:

  • Walmart
  • Riverside Golf Course
  • Kidz Kare

School Attended

  • Grand Island Senior High School

Job Titles Held:

  • Fresh Food Assistant
  • Waitress
  • Child Caregiver

Degrees

  • 12/2013 High School Diploma

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