Huntington National Bank - Senior Customer Service Associate/Vault Teller
City, STATE, 01/2004 - 06/2008 Opened new customer accounts, including checking, savings and lines of credit. Processed sales referrals and promoted bank services and products. Established new customer accounts including checking, savings, lines of credit and loans. Balanced daily cash deposits and bank vault inventory with a zero error rate. Assembled in-store marketing displays. Processed cash withdrawals. Trained employees on cash drawer operation. Adhered to Huntington's security and audit procedures. Delivered prompt, accurate and excellent customer service. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Maintained confidentiality of bank records and client information. Reported daily averages and shortages to the operations department. Supplied tellers with coin and currency as needed. Entered member transaction data into the online banking software.