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Freelance Production Crew Resume Example

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FREELANCE PRODUCTION CREW
Professional Summary

Enterprising Artist with management, customer service and operational experience looking to capitalize on a well-rounded background and advance professional in a history, attraction or cultural arts institution.

Skills
  • Verbal and Written Communication
  • Critical and Creative Thinking
  • Visual Merchandising
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Staff Management
Work History
Freelance Production Crew09/2021 to CurrentCompany Name, City, State
  • Prepared rehearsal and performances by gathering set furniture, props and costumes.
  • On site coordination for performance line up.
  • Liaised between production and vendors and maintained effective lines of communication. Working with vendors on equipment and set up needs.
Assistant General Manager08/2021 to CurrentCompany Name, City, State
  • Create and enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Managed budget implementations, employee reviews, training and hiring.
  • Supervised and performed human resource management functions for 70+ employees.
  • Provide support and managerial training for out of state exhibition sites.
  • Responsible for monitoring maintenance and security needs including, but not limited to upkeep of exhibition, technical issues, coordinating with security time and fire guards.
  • Work with ticketing partners for group bookings and special events.
Freelance Artist09/2020 to CurrentCompany Name, City, State
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
  • Made use of materials, such as ink, acrylics, computer software, and pencils, to complete unique piece for customers.
  • Learned new software packages in addition to traditional art methods.
  • Delivered on multiple titles and platforms simultaneously.
  • Work as arts and crafts specialist for child care/tutoring for children ranging from 3 years to 10 years old.
Shop Manager06/2021 to 08/2021Company Name, City, State
  • Managed inventory control, cash control and store opening and closing procedures.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity and team work.
  • Kept orderly and accurate accounting records by monitoring sales documentation for daily shop reports.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Assistant Site Manager02/2019 to 08/2020Company Name, City, State
  • Interviewed, hired and trained new staff.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Facilitate open communication with school leadership, administrators, staff, and parents/caregivers, and community partners.
  • Generate enrichment curriculum based on DOE blueprint for K-8th with focus on arts and culture.
  • Play-test and train Educators on lesson plans and activities.
  • Ensure successful execution of afterschool programming curriculum and structure, including staffing, supplies, facilities, and adherence to policies, protocols, and procedures set by OCFS.
Programs and Museum Program Associate09/2018 to 02/2019Company Name, City, State
  • Organized events, programs and be point person for guests and speakers.
  • Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
  • Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.
  • Reviewed all departmental materials, correcting errors and making sure documents were ready for publication.
  • Produce Run-of-Show materials with schedules, staffing, details for events and maintain event RSVP lists.
  • Create and manage social media content, social media posts and campaigns to drive visitor, audience and membership growth.
  • Produce online/offline marketing materials for internal and external distribution.
  • Manage and update programs on Museum website and newsletters.
  • Lead and manage volunteer recruitment and responsibilities.
  • Trained visitor service associates to provide excellent customer service.
  • Managed visitor service associate training process and edited training materials for front facing staff.
Visitor Service Associate03/2017 to 09/2018Company Name, City, State
  • Provide assistance to visitors with services offered and communication to ensure positive museum experience and satisfaction.
  • Update membership database and assist with reservations as needed.
  • Work with Exhibitions to maintain well-informed, working knowledge of exhibitions and handle public relations responsibilities.
  • Assist Education department in scheduling of guided and self-guided school/group tours, programs, school attendance data, ensure proper payment and processing.
  • Work closely with Education department to develop arts and crafts workshops related to Museum exhibitions.
  • Create family workshops for festivities and family oriented events.
  • Prep and clean-up of Public and Education programs includes but not limited to art/family workshops, space usage, table and chair set ups.
  • Audit daily transactions to generate performance reports at end of day.
Studio Manager02/2011 to 05/2018Company Name, City, State
  • Serve as advocate on behalf of studio owner in community networking.
  • Supervise daily studio operations and maintain customer satisfaction.
  • Auditing transactions to generate monthly performance reports.
  • Publish marketing material for social media and Constant Contacts.
  • Develop seasonal workshops to promote children and adult creativity.
  • Scheduling of team members hours, supervise training and hiring.
Education
CUNY Lehman College, CityBachelor of Arts, Communications, 05/2010
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Resume Overview

School Attended

  • CUNY Lehman College

Job Titles Held:

  • Freelance Production Crew
  • Assistant General Manager
  • Freelance Artist
  • Shop Manager
  • Assistant Site Manager
  • Programs and Museum Program Associate
  • Visitor Service Associate
  • Studio Manager

Degrees

  • Bachelor of Arts , Communications 05/2010

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