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Fraud Image Specialist/Loan Officer Resume Example

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FRAUD IMAGE SPECIALIST/LOAN OFFICER
Summary

Highly motivated, goal oriented and reliable professional committed to pursuing a career in customer service and technical sales. Offering a track record of 20 years demonstrating strong analytical and problem solving skills with exceptional customer service sales

Skills
  • CDL Class A License
  • HIPPA Certified
  • Strong leadership and Team player
  • Customer service skills
  • Capital improvement planning
  • Ethical business standards
  • Construction machinery operation
  • Manual labor skills
  • Proficiency with mechanical and electric tools
  • Establishing goals and setting priorities
  • Computer Literate
  • Excellent interpersonal communication
Experience
Fraud Image Specialist/Loan Officer
July 1999 to CurrentArvest Bank － Tulsa , OK
  • Received HIPPA Certification June 2015
  • Received Sales and Service Award of 2016 directly from CEO and President of Arvest Bank, Kirk Hays.
  • Nationwide Mortgage Licensing System (NMLS) licensed through Arvest Bank.
  • Identified fraud patterns and anomalies through analysis of large quantities of data.
  • Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Built knowledge about latest banking products and services through Arvest University.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of loan applicant database and provided expert financial advice on mortgage and both educational and personal loans.
  • Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Meat Department Manager
April 2011 to November 2013Walmart － Owasso, OK
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Followed all safety protocols and company processes and procedures.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
  • Checked inventory on daily basis, placed supply orders and managed stocking of new goods.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
Oil Driller
January 2001 to February 2007Schnell Drilling － Oologah , OK
  • Ensured drilling activities were in compliance with all HSE requirements, work instructions and procedures.
  • Supervised and directed 4 tool pushers and drillers in day-to-day tasks while maintaining employee productivity, overall drilling procedures.
  • Selected appropriate bits and other tools based upon job requirements and Schnell Drilling expectations.
  • Supervised rig commissioning and rig drilling operations and operated stabilized machines and drills.
  • Developed plans for oil and gas field drilling and for product recovery and treatment.
  • Assessed and inspected pump truck equipment to keep properly maintained and in service.
  • Specified and supervised well-modification and stimulation programs to maximize oil and gas recovery.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Frozen Food Manager
January 1997 to February 1998Albertsons Companies － Owasso, OK
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Education and Training
Associate Degree : Criminal Justice , September 2009Rogers State University － Claremore, OK
Some College (No Degree)Tulsa Community College － Tulsa, OK
High School Diploma : May 1998Collinsville High School － Collinsville, OK
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Resume Overview

Companies Worked For:

  • Arvest Bank
  • Walmart
  • Schnell Drilling
  • Albertsons Companies

School Attended

  • Rogers State University
  • Tulsa Community College
  • Collinsville High School

Job Titles Held:

  • Fraud Image Specialist/Loan Officer
  • Meat Department Manager
  • Oil Driller
  • Frozen Food Manager

Degrees

  • Associate Degree : Criminal Justice , September 2009
    Some College (No Degree)
    High School Diploma : May 1998

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