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Founder Resume Example

Resume Score: 80%

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FOUNDER
Summary

Talented Healthcare professional with progressive career in the Medical industry and specialized experience in customer service. Motivating, engaging leader known for creating purpose-driven cultures and building diverse teams. Bilingual and fluent in Spanish and English languages. Committed to identifying and leveraging opportunities for growth. Certified in medical assistant .

Skills
  • Public relations understanding
  • Relationship management
  • Cash Flow analysis
  • Strategic planning
  • Organizational leadership
  • Myofascial Release
  • Medical massage
  • Policy updates
  • Venipuncture and phlebotomy
  • Advanced anatomy knowledge
  • Understands medical procedures
  • HIPAA compliance
  • EKG set up and monitoring
  • Specimens collection and processing
  • Medical terminology in English and spanish
  • Patient scheduling
  • Medical terminology
  • Customer Service
  • Facility oversight
  • Patient relations
  • Regulatory requirements
  • Healthcare delivery
  • Records maintenance
  • Patient safety
  • Health information systems
  • Quality assurance controls
  • Customer service
  • MS Office
  • Problem resolution
Experience
Founder Nature's Aroma | Haledon, NJ | January 2020 - Current
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.
  • Tested and optimized organic and paid acquisition channels, including content creation and curation, pay-per-click, event, social media and lead generation campaigns.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
  • Handled all aspects of business, including accounting, purchasing and web design.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Massage Therapist/Registered Medical AssistantElite Wellness Spine & Sports | Wyckoff , NJ | April 2016 - October 2020
  • Worked with 30 clients per week performing variety of therapeutic massages, including sports, deep tissue and medical massage.
  • Collected detailed client information to create over ten individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new treatments opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Lead Licensed Massage TherapistAdvanced Center for Injury and Wellness Care | Wayne, NJ | August 2007 - July 2013
  • Utilized cross-fiber friction techniques to facilitate strong, flexible repair in site-specific muscle and connective tissue injuries.
  • Examined clients to identify imbalances and sources of painful or tense areas.
  • Treated tendon and ligament scar tissue buildup using transverse friction.
  • Maintained clean, safe and well-organized work environment.
  • Addressed injuries, trauma and stress using myofascial release.
  • Applied massage on soft body tissue to relieve discomfort and facilitate healing in injuries.
  • Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
  • Communicated with clients to learn about physical condition and symptoms.
  • Employed trigger point therapy to relieve specified areas of pain or dysfunction.
  • Referred clients in need of specialized care to healthcare professionals.
  • Analyzed client's medical histories to identify potential root causes of ailments.
Education and Training
Bachelor of Science: Health AdministrationSouthern New Hampshire University | | Hooksett, NH | March 2020
Diploma: Therapeutic Massage Dover Business College - Clifton | | Clifton, NJ | July 2007
Diploma: Medical AssistantWilliam Paterson University of New Jersey | | Wayne, NJ | July 2017
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Nature's Aroma
  • Elite Wellness Spine & Sports
  • Advanced Center for Injury and Wellness Care

School Attended

  • Southern New Hampshire University
  • Dover Business College - Clifton
  • William Paterson University of New Jersey

Job Titles Held:

  • Founder
  • Medical Massage Therapist/Registered Medical Assistant
  • Lead Licensed Massage Therapist

Degrees

  • Bachelor of Science : Health Administration
    Diploma : Therapeutic Massage
    Diploma : Medical Assistant

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